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ThatDoomGuy 2 Sep, 2021 @ 9:57pm
Game repeatedly crashes in the beginning introduction video when propted to press space, pressing space will crash it. This can be reproduced. What the fuck. I played this game fine on another machine (which had to be replaced). New rig, game fucks up. But only this one.
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Had same problem.
Cause of problem Logitech g923 wheel.

where can you turn off crossplay outside of the game?

the fog is coming for you ricky

Hayo. My game doesnt display a blue sky. Instead it has a black void. Anyone know how to fix this?

cheers mate.

thanks for this post very much

Maybe try making edits to "...\Documents\Criterion Games\Need for Speed(TM) Hot Pursuit Remastered\config.NFS11Save". The values I'd try first are for: DisplayMode, VSync, FitToVertical, and MaxFrameRate under [Display]; and potentially SpeakerSetup, HighQualFilters under [Sound]. If you play on a less powerful machine you could try anything under [Graphics], though the issue is less likely to be related to those in my opinion. I'm only guessing here, so I suppose any of the settings in this file could be causing an issue. I can upload my file for comparison if needed.

Ensure your graphics card's driver is up to date. Contact EA to see if they can be of any help. There are a number of other fixes you could try (though potentially far more invasive and broad), if you search the issue: unplugging/disabling devices, uninstalling, changing various system settings, etc. Just consider whether or not a more general fix is worth it, especially if everything else is working fine.

Game repeatedly crashes in the beginning introduction video when propted to press space, pressing space will crash it. This can be reproduced. What the fuck. I played this game fine on another machine (which had to be replaced). New rig, game fucks up. But only this one.

If that's happening on a fresh save then it could possibly be a firewall or antivirus thing. Who knows. It's clearly very crash-prone so the fixes may not be standard procedures. But I guess make sure the game's allowed through your firewall, and check your antivirus reports to make sure it didn't try to block the game. (I don't think antivirus would interfere at this stage, but worth checking I suppose.) You could check "debug.log" in the game's root folder (...\Steam\steamapps\common\...), and just make sure there isn't a helpful message regarding the crash.

Otherwise, ensure you follow this guide, as the problem may look slightly different for some. And then you could just do the more general troubleshooting steps -- updating, resetting, etc. -- and hope they fix these issues in the future. I did see something interesting in the discussions where someone's game was crashing, supposedly, because of their EA profile picture. Didn't find much else from a quick glance though.

@Tweakiel I'm having the same problem and I don't know what to do