Hello,

I am very sorry you have such a bad feeling, as we try to be as close as possible to our community, speaking to it every day over the social media - and so reviews, could you please be that kind and help me understand how exactly you felt that way?

Every time we see an upset player we try to understand how we can improve.

Basically, when I saw that your character had K/D/A state 0/0/0, I would like to ask - was the combat issue somehow related to the PvE, if that would you be that kind and let us know any more details? As our game is MMORPG which can host the server with tens of thousands of interactive objects, thousands of mobs, and more than 500 players at once at this moment there are some hitbox optimizations, especially for PvE animals, but still, I can only guess that's what you are writing about.

Just to make sure, as you have mentioned that community is weird I ran through the chat logs but didn't see anyone being mean to you - was something happening outside the game chat, and if so, could you be that kind to let us understand where and how so we could try to think how to improve? We have very strict anti-toxicity politics, so if anything mean happened to you, please let us know.

As your entire playtime in this year closed in one week (so one update out of 300), could you be that kind and let us know what made you think that we don't improve the gameplay during the development yet only "return the investment"? Our game budget is only based on game sales directly, we don't have any investors or publishers so there is no such a thing as a return of investment if there were no money to invest in the first place.
As we try to update our game every single week, and we just hit 300 Steam Update we did a 700 pages PDF recently with gameplay improvements over the time - maybe that could be interesting to you:
https://static.gloriavictisgame.com/data/Gloria%20Victis%20Patch%20Notes%20Commemorative%20Book.pdf

Please don't think of my reply as anything other than trying to take the best care of the game we spent such a huge chunk of our lives already - and we simply want to understand how to improve, especially with such harsh opinions from players with quite a low playtime.

I wish you a great day and I really hope you will be able to give us some more insight so we could understand your issues better and think of how we could improve.

If that would fit you better you can always contact me directly at our Discord or via support@gloriavictisgame.com mail.

Best Regards,
Jog