When you install the game, the download time counts toward your playtime. This means there is a risk that the game may run poorly, and you may be unable to request a refund if the two-hour refund window is consumed by the download process.

Edit: Steam Support considers refund requests on a case-by-case basis, so if you have a valid reason (such as slow download speeds affecting your ability to play within the allowed time frame) you can submit a request through Steam Support. While approval isn’t guaranteed, they may grant exceptions under reasonable circumstances.

When you install the game, the download time counts toward your playtime. This means there is a risk that the game may run poorly, and you may be unable to request a refund if the two-hour refund window is consumed by the download process. Edit: Steam Support considers refund requests on a case-by-case basis, so if you have a valid reason (such as slow download speeds affecting your ability to play within the allowed time frame) you can submit a request through Steam Support. While approval isn’t guaranteed, they may grant exceptions under reasonable circumstances.