check my ticket pls #7502315

Hello, dear Admin. I am in trouble. I dont understand, why faceit banned me for smurfing. I have only 1 account and i was verificated on it. I was sent ticket to appeal ban (ticket number 6617770) for a week ago, but faceit support don't answer to me. Can you pls help me or see my ticket.
With best regards, Romeo.

I couldn't get on the server, it kicked me out and wouldn't let me in, for that I was banned for a day, I ask you to unblock me please

https://www.faceit.com/ru/players/-zEfNx

CSGO-hixqG-sOajM-uXqir-JSicv-sTqNO

^_^

friend me