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A little bit of downtime

23 Jan 2017 @ 9:25am - Azelphur
Internap is having some sort of serious network problem in New York, causing a total loss of connectivity for our services there. They had this same type of problem approximately one hour ago, as well, for about 5 minutes.

We are still awaiting an update from Internap on what happened an hour ago and what is happening again now (presumably they are related).

Update @ 12:20am EST: We continue to wait for Internap to resolve the problem in their New York market. They have told us that there is currently no estimated time to repair, as they don't yet know what is going on.
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Azelphur 23 Jan 2017 @ 9:59am 
Update @ 12:49pm EST: Internap has now told us now that this is due to an outage within their physical fiber provider.

It usually takes hours, at minimum, to repair fiber cuts, because so much work is required to locate the problem and have a team perform the splicing. Internap says it is exploring other options in the meantime, but we do not expect a quick resolution.
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