HostLegend Team

Anyone who is even remotely tempted to go with HostLegend do not. Stay clear away. Worst company I have ever been with. Not only are they thieves, but they do not even try and pretend they are going to help. They just straight up abandon you without warning delete your account, and everything with it all while billing you for multiple months without service and even months in advance, and offer no path of refund.

Just today I go to login to check my ticket and I am unable to access their website at all unless I use a proxy. So I use a proxy to try and log into the client center. Then I notice that my account has been deleted. Despite me being paid up for this current invoice and even the NEXT one. This is month three that I have paid for and I have not had the service I have been paying for, for two of those. Seeing as one has yet to come until two more days when that billing cycle begins. I have been in contact with Hudson Valley Host to try and get to the bottom of this (the company that just bought out HostLegend) but it is not really moving along any better, but at least they communicate with me. Which was more than I could ask of HostLegend apparently.

So a brief little history on the past month and a half with HostLegend. I have been a client of theirs for over a year now. I at one point in time had a Minecraft server but cancelled it once they were hacked, but continued using them as my webhost for my website. Then around Jan 8th of this year I noticed that my website was down. I sorta let it go on the backburner for a few weeks assuming it would be fixed that the server was just down for a day or two, and because I was just too busy to get back to them right away. It happens. It is Feb 3rd my site is still not up. I file a ticket. A week later they responded to me that they were migrating and it would be back up soon. Shouldn't I be notified about something like this? They did not answer any of my other questions. Just gave me some generic copy paste response. So I sent them another few messages requesting updates, and any further information and to answer my other questions.