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Amatsukimahjong Service Terms
User Agreement
To protect the rights and interests of Party A using the online game services provided by Party B for "Amatsukimahjong" (hereinafter referred to as "the Game"), please read the following terms carefully before registering to use the Game's services. Additionally, since these terms can be changed at any time, please check them regularly to protect Party A's rights and interests!
Article 1
Party A has thoroughly reviewed and understood all the terms of this contract for more than three days and is willing to fully comply with this contract and the Game's related management regulations and rules, being bound by the content of this contract.
Article 2: Contract Validity and Application by Persons Without Full Legal Capacity
Party A agrees, understands, and is willing to comply with all the terms of this contract. If Party A applying for the game services is a person without legal capacity (e.g., a minor under seven years old), the application must be made by their legal guardian; if a person with limited legal capacity (aged seven but under twenty), the consent of a legal guardian must be obtained. Any consent by Party A to this contract and other expressions of intent are presumed to have been permitted by a legal guardian or to meet the legal requirements for the act.
Article 3
To promote the healthy physical and mental development of children and teenagers and to protect their related rights and interests, Party A understands that the Game falls under the "Guidelines for the Classification Management of Game Software" as the "Supervision for Ages 12 and Above" category. Party A meets the qualification of "Supervision for Ages 12 and Above: people twelve years old and above may use" and complies with the age requirements stipulated by relevant laws for using services of this level.
Article 4
To allow Party A to experience the essence and fun of the Game, and after understanding their own consumption needs before purchasing virtual goods, Party A agrees that Party B will not provide any consumption services within seven days of starting the game, including but not limited to purchasing any virtual items, functional props, or decorative props.
Article 5: Scope of Contract Application
Party B provides Party A with "Amatsukimahjong" online game services and other related services (hereinafter referred to as "the Services"). The rights and obligations of both Party A and Party B regarding the Services are determined by the provisions of this contract.
Article 6: Content of the Contract
The following are deemed part of this contract and have the same effect as this contract:
Advertising or promotional content related to the Services by Party B.
Fee schedules and game management rules.
If there is any conflict between the aforementioned contract contents, the interpretation favorable to the consumer shall prevail.
Article 7: Definitions of Terms
Terms in this contract are defined as follows:
Online Game: Refers to software that allows Party A to connect via the internet through a network server set up by Party B, enabling simultaneous connection with many other unspecified persons to play the game.
Game Website: Refers to the website established by Party B to provide the Game services.
Game Management Rules: Refers to rules established by Party B specifically to regulate the way the game is played, member code of conduct, etc.
Game History: Refers to the electromagnetic records that Party B's computer system can provide when Party A plays the Game.
Top-up: Refers to the amount or balance prepaid by Party A to Party B.
External Programs: Refers to programs not provided by Party B, aimed at affecting or changing the operation, management, or gameplay of Party B’s online games.
Start Game: Refers to Party A applying for an online game service account provided by Party B.
Game Suite: Refers to software that includes main and auxiliary programs and can fully execute all functions of the online game.
Download-related Software: Refers to the act of downloading game suites from the internet.
Necessary Costs: Refers to costs already incurred by Party B to fulfill this contract or fees paid to third parties.
Article 8: Scope of Services
The services provided by this contract are supplied by Party B using an internet server, allowing Party A to log in via the internet to play the Game. This does not include Party A applying for internet access service from an internet service provider or providing any hardware equipment required for internet access.
Article 9: Game Registration
Party A applying to use the Game must register personal information on the Game website that matches their identification documents. If the personal information registered by Party A is incorrect or has changed, it must be corrected immediately.
If Party A does not provide correct personal information or the originally provided information is no longer true and has not been updated, Party B may suspend the Services (including but not limited to suspending Party A's game participation and game history query services) until Party A provides true information or updates the information. However, if Party A can prove their identity by means other than personal information, this does not apply.
Party A may notify Party B to terminate this contract within seven days after starting the game, via email or in writing, without needing to provide a reason or bear any costs. After terminating the contract, Party A may request a refund for unused top-up amounts.
Party A shall have the obligation to restore the original state upon termination of the contract, including but not limited to deleting Party A's game characters, accounts, virtual items, etc.
Article 10: Billing Standards
When fee rates are adjusted, Party B should announce it on the Game website, during the game, and the game login page thirty days prior to the scheduled effective date. If Party A has registered an email address when registering the account, Party B shall notify Party A via email.
When fee rates are adjusted, the new rates apply from the date the adjustment becomes effective. If the new rate is higher than the old rate, Party A's top-up registered on the Game website before the new rate's effective date shall continue to be billed at the old rate.
Party A should ensure that the address or email retained with Party B is correct. If there are changes, Party A must notify Party B immediately. Once Party B sends notifications to Party A’s retained address or email, it is considered to have been legally delivered.
Party A may choose to be billed on a daily, weekly, monthly, or yearly period. The above-mentioned time includes routine maintenance and the time required to log in to the server.
Article 11: Information to Be Provided in the Game
Party B must display the following information on the Game website and the Game suite packaging:
The game classification level and the age group that is prohibited or suitable for use, as regulated by the Computer Software Classification Regulations.
The minimum software and hardware requirements for playing the Game.
Article 12: Refund Rights Listed in Article 11 (First Clause).
Information on any provided security devices, whether free or fee-based.
Article 12: Refund for Game Suite and Software
Party A may request a full refund from the original purchasing vendor within seven days after purchasing the Game suite or paying for downloading related software.
If the original purchasing vendor does not process or cannot process the refund, Party B will immediately refund Party A upon Party A's request.
Article 13: Effectiveness of the Contract
After the review period of the contract, Party A registers their account for the first time and enters the webpage displaying the contract terms. It is presumed that Party A agrees to the provisions of this contract.
If any part of this contract is invalid, it does not affect the validity of the remaining parts.
Article 14: Use of Account and Password
After Party A completes the registration process, Party B shall issue an account and password; once set, the account cannot be changed and is for Party A's use only. Party A shall not transfer or lend the account or password to any third party. Any disputes arising thus are Party A's responsibility.
The password can be changed according to the modification mechanism provided by Party B. Party B’s personnel (including customer service and game administrators) will never proactively ask for Party A’s password. Party A is fully responsible for safeguarding the account and password. If the account and password are illegally used by others due to improper safeguarding, this is attributable to Party A, and Party A is responsible.
Article 15: Notification and Handling of Unauthorized Use of Account and Password
If either party discovers that a third party is illegally using Party A’s account or if there is any situation where security has been abnormally breached, they should immediately notify the other party. Upon receiving the notification from Party A, or Party B notifying Party A, and Party A confirming such circumstances, Party B may suspend the use rights of the account or password and issue a new account or password to Party A.
In such cases, Party B should refund the deducted top-up amounts to Party A or compensate an equivalent amount of game fees, but not in cases attributable to Party A.
Article 16: Handling of Improper Transfer of Electromagnetic Records
If Party A discovers that their account and password have been illegally used and the game electromagnetic records have been improperly transferred, Party A should immediately notify Party B for verification. After Party B verifies Party A’s personal identity, based on Party A's request, Party B can temporarily freeze the account and restrict related online game usage rights for users relevant to these services.
If Party B is aware of the transfer history of the electromagnetic records or holds the identity information of the third party to whom the records have been transferred, Party B should immediately notify the third party in writing or by email from the time of temporary restriction. If the third party does not provide an explanation within seven days from receiving the notification, Party B should restore the electromagnetic record transfer history to its original state and return the improperly transferred electromagnetic records to Party A. If it cannot be restored, Party B can adopt other mutually agreed upon compensation methods and, after restoration, lift the restrictions on the online game usage rights. However, if Party B has provided free security devices (such as anti-theft cards, phone locks, etc.) and Party A does not use them, this does not apply.
If the third party holding the first-mentioned electromagnetic records does not agree with Party B’s handling as per the previous paragraph, Party B may proceed with court reporting procedures to handle it judicially.
When Party B restricts Party A’s usage rights as per the first paragraph, Party B shall not charge fees during the restriction period.
If Party A falsely reports circumstances causing Party B or other online game users’ rights to be harmed, Party A shall bear all legal responsibilities.
Article 17: Preservation and Query of Game History
Party B shall preserve Party A’s personal game history records for a period of one month for Party A’s queries. If the electromagnetic records exceed the preservation period, Party B shall not process Party A’s query requests.
Party A may apply in writing, online, or in person at Party B’s service center to request retrieval of their personal game history, and must submit personal information matching identification documents for verification. If there are query fees, Party A shall bear them.
Upon receiving Party A’s query request, Party B shall provide Party A’s personal game history listed in the first section and provide the information within seven days using storage media such as CDs or magnetic tapes, or via written or electronic mail.
Article 18: Electromagnetic Records
All electromagnetic records of the Game are owned by Party B. Party B must maintain the integrity of Party A’s related electromagnetic records.
Party A has the right to dispose of the aforementioned electromagnetic records.
Article 19: Information Disclosure
Party B must provide related information about the Game on the Game website and update it regularly.
Article 20: Connection Quality
Party B is a Class II telecommunications operator, subject to relevant provisions of the Telecommunications Act. If the user’s telecommunications wiring equipment experiences obstacles or disruptions, resulting in errors, delays, interruptions, or inability to transmit that cause damage, Party B shall not be liable for compensation.
If Party B’s system equipment undergoes planned maintenance shutdowns for system maintenance needs, it should announce it on the Game website seven days in advance, notify Party B’s users upon login, and release a shutdown message during the game.
Party B must ensure that its system equipment does not experience errors, screen freezes, delays, interruptions, or inability to connect. If this results in inability to provide services to Party A, Party B should refund the deducted top-up amounts to Party A, or waive an equivalent amount of game fees, or defer the time Party A can play the Game.
Article 21: System Security
Party B must, according to this contract's provisions, maintain its computer systems’ security to a level reasonably expected by current technology or professional standards in providing the Services.
If the computer system or electromagnetic records are damaged, or the computer system operates abnormally, Party B should take reasonable measures and promptly restore.
If Party B violates the foregoing two provisions and causes damage to Party A, Party B should compensate Party A for the damages based on the extent of Party A's losses. However, if Party B can prove that it was not at fault, it may reduce its liability for compensation.
When Party B’s computer system encounters situations as mentioned in the second clause above, Party B shall not charge fees to Party A until repair is completed and normal operations are resumed.
If Party B’s server is overloaded, resulting in electromagnetic records unable to be written or similar situations, if the cause is attributable to Party B, Party B may reopen the server, restore the Game to the state before the overload, and Party A agrees that Party B may provide additional reasonable compensation methods; if the cause is not attributable to Party B, Party B may reopen the server and restore the Game to the state before the overload.
Party A agrees that the products or services purchased (including but not limited to virtual props) may be unable to be used as originally set due to system or program settings or other factors. If this results in Party A’s usage rights being impaired, excluding causes attributable to Party B, Party A agrees that Party B will not compensate or indemnify for such damages or losses. If it is caused by factors attributable to Party B, Party A agrees to Party B’s uniform compensation or indemnification method.
All products or services provided by Party B, including but not limited to virtual equipment, electromagnetic records, etc., belong to Party B or relevant rights holders. Party A understands and agrees to use them according to the Game’s settings in a normal and general usage manner until such virtual equipment naturally expires or the Game service terminates. Upon expiration of the period or fulfillment of conditions, Party A agrees that Party B will not provide any subsequent processing for such products or services, including but not limited to extending the usage period, compensation, indemnification, or providing other similar products or services.
Article 22: Program Vulnerabilities
If Party A suffers damage due to game program vulnerabilities, Party B shall be liable for damages based on the extent of Party A’s harm...
Note: The original text for Article 22 appears to be incomplete.
Article 23: Game Management Rules
To regulate the way the game is conducted, Party B should establish reasonable and fair game management rules. Party A must comply with the game management rules announced by Party B, the relevant laws and regulations of the Hong Kong Special Administrative Region of the People’s Republic of China, and all international internet regulations and practices. Party A is legally responsible for all content transmitted through this service.
Party A agrees and guarantees not to publish, disseminate, or transmit any defamatory, false, threatening, obscene, vulgar, illegal statements or information, or anything that infringes on others' rights and intellectual property rights in this service.
Any changes to the game management rules should be announced.
If the game management rules have any of the following circumstances, their provisions are invalid:
Contravene the provisions of this contract.
Deprive or limit Party A’s contractual rights.
However, this does not apply if Party B handles it according to the provisions of Article 25.
To further manage and maintain the quality of the Game provided by Party B, Party A agrees that Party B may automatically retain records of any violations of this contract or game management rules by Party A through the use of external programs, virus programs, game program vulnerabilities, or other unfair means during the game. The aforementioned records include CPU type, operating system type, operating system version, computer name, computer ID, improper program access paths, and other data.
Article 24: Handling Violations of Game Management Rules
Unless otherwise provided in this contract, if there is factual evidence that Party A has violated the game management rules in this Game, Party B shall announce it on the Game website or during the game, and notify Party A through online instant messaging or email. If Party A does not improve upon notification and correction by Party B or violates again after improvement, Party B may, according to the game management rules, restrict Party A’s game usage rights based on the severity of the violation.
Each time Party B halts Party A’s game participation rights according to the game management rules, it shall not exceed seven days.
Unless it constitutes grounds for termination of the contract, Party B’s actions to Party A according to the game management rules shall not affect Party A’s rights under this contract.
Article 25: Right to Appeal
If Party A is dissatisfied with the connection quality, game management, billing, or other service qualities provided by Party B, or disagrees with Party B’s handling according to the game management rules, Party A may file an appeal to Party B’s service center via email or in writing within seven days from the day after receiving the notification. Party B should reply with the handling results within fifteen days after receiving the appeal.
Party B should clearly specify the email address in the Game website or game management rules.
Article 26: Contract Modification
When Party B modifies this contract, it should announce it on the Game website homepage and the game login page, and notify Party A in writing or via email.
If Party B does not announce and notify as per the previous clause, the contract modification is invalid. Within fifteen days after the first notice is received, Party A should:
If Party A does not express opposition or continues to use the services, it is deemed that Party A accepts the content of the contract modification by Party B.
If Party A expresses opposition, it is deemed as Party A’s notice to Party B to terminate this contract.
Party A should ensure that the address or email retained with Party B is correct. If there are changes, Party A must immediately notify Party B. Once Party B sends notifications to Party A’s retained address or email, it is considered legally delivered.
Article 27: Contract Termination
Party A may notify Party B at any time to terminate this contract.
Upon termination of the contract, Party B, after deducting necessary costs, shall refund Party A’s unused top-up amounts within thirty days via cash, credit card, bank transfer, or registered check.
If Party A has any of the following significant circumstances, Party B may immediately terminate this contract by notifying Party A in writing or via email:
Malicious attack or destruction of Party B’s computer systems using any systems or tools.
Using external programs, virus programs, game program vulnerabilities, or other unfair means to play the game.
Engaging in any illegal activities discovered by judicial authorities.
If Party B’s determination of the aforementioned facts is incorrect or Party B cannot provide evidence, Party B shall compensate Party A for any damages caused by the termination of the contract.
Article 28: Ceasing Operations
If Party B ceases operations of the Game and terminates the contract, Party B should announce it thirty days prior to termination on the official website homepage, the game login page, or the purchase page, and notify Party A according to Party A's registered communication information.
If Party B fails to announce and notify within the preceding period, in addition to refunding Party A’s unused paid purchase points or game fees without deducting necessary costs, Party B should provide other reasonable compensation.
Article 29: Delivery
Notifications regarding all matters of this contract, Party A agrees that Party B may deliver them to Party A’s registered contact address or email address.
Once Party B sends notifications to the address as per this clause, it is considered delivered once they are physically delivered in writing or entered into Party A’s email server.
If Party A does not provide correct personal information or updates outdated information correctly, leading to Party B’s failure to deliver notifications, Party B shall not be liable for any damages caused by the inability to deliver.
Article 30: Applicable Law
This contract is governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
Article 31: Jurisdiction
For any litigation arising from this contract, both parties agree to submit to the courts of the Hong Kong Special Administrative Region as the court of first instance.
Game Management Rules
To provide players with excellent service quality and further enhance interaction between the company and players, aiming to improve game quality, players need to be familiar with and comply with the following game management rules. These game management rules may be modified due to specific service updates or revisions, please check them regularly and strictly abide by them.
The company has the authority to "establish, modify, delete" game management rules. The content of the game management rules may be revised due to specific service updates or revisions, so please check them regularly. If players incur losses or damages due to being unfamiliar with the relevant content after game management rules are changed, the company will not compensate.
Players must accurately register personal information when applying for an account. If there is false registration or failure to update information promptly, the company may not be able to provide related services. The company may temporarily suspend the player's membership and the rights to use various services until the player updates the information.
Players are strictly prohibited from impersonating official personnel (e.g., GM, customer service personnel, new generation authorities, etc.) to commit fraud, make inappropriate statements, or engage in any behavior that hinders other players from playing the game normally. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are not allowed to use inappropriate names (e.g., GM, customer service personnel, new generation authorities, etc.) or special characters to create characters (such as misleading players, implying sexuality, personal attacks, indecent phrases, violating social morals, etc.). Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are forbidden from attempting to destroy, invade, modify, or crack any "Amatsukimahjong" systems, servers, or client data, and prohibited from using any other programs or software that affect game operations. Violators will have their game service contracts immediately terminated, and the perpetrator will be pursued for related legal responsibilities.
When players discover bugs or other issues within the game, they should promptly notify official personnel. It is strictly forbidden to improperly receive items that profit players using system anomalies (bugs), and to privately use bugs to perform any actions that may disrupt game balance or affect other players’ rights, nor to openly or externally disseminate news. If players use bugs or vulnerabilities in the game system to gain abnormal abilities, experience points, character data, items, or any phenomena not attainable under normal gameplay, the company has the right to suspend the account’s usage rights and request the account holder to contact customer service to explain related matters. If the player’s character holds illegal items or abnormal character data and cannot properly recover illegal benefits, during the account suspension period, the player must cooperate with customer service to inspect and correct abnormal account data or accept the resetting of all characters in the account or similar actions resulting in new characters. Violators will have their accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are not allowed to make inappropriate statements within the game, including but not limited to publishing, transmitting defamatory, false, threatening, obscene, vulgar, illegal information, or engaging in advertising or selling commodities and similar actions. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are prohibited from trading or exchanging game accounts and items (including advertising) for real-life cash or any valuable items within the game or outside the game. Additionally, external transactions are prohibited. If any loss occurs due to external transactions, the official will not provide any compensation. Problems arising from top-up points or virtual items obtained through unofficial channels should be handled by the players themselves; the company cannot process them.
All player characters’ actions within the game are considered game behavior. If any disputes arise between players, for the neutrality of game operations, the manager will not excessively interfere. Players are expected to adhere to game etiquette and morals to resolve conflicts amicably. However, if the situation is severe and affects the game’s normal operations, the GM reserves the final decision-making power and may decide whether to intervene. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Regarding the legal civil and criminal responsibilities of item trading, fraud, account theft in the game, the company may limit the usage of the player’s game account and related services according to judicial authorities’ requirements. Such cooperation includes temporarily locking the account and providing game history data.
Once the player’s account is locked due to any of the above, they may file an appeal within one month by contacting the Amatsukimahjong customer service center via phone or email. If no claims are made within the time limit, it is deemed that the player agrees with the company’s judgment and handling; the GM will no longer respond to such issues nor retain related records.
All products or services provided by the company, including but not limited to virtual equipment and electromagnetic records, belong to the company or relevant rights holders. You understand and agree to use them in accordance with the Game’s settings in a normal and general manner until the virtual equipment naturally expires or the Game service terminates. Upon expiration or fulfillment of conditions, you agree that the company will not provide any subsequent processing for such products or services, including but not limited to extending the usage period, compensating, indemnifying, or providing other similar products or services.
You agree that the products or services you purchase (including but not limited to virtual props) may become unusable due to system, program settings, or other factors. If this results in impairment of your usage rights, except for reasons attributable to the company, you agree that the company will not compensate or indemnify for such damages or losses; if it is due to reasons attributable to the company, you agree to the company’s uniform compensation or indemnification method without any objections.
When a member exhibits any abnormal behavior during gameplay, including but not limited to abnormal acquisition, obtaining, or transferring of props, abnormal monster-fighting status, dialogue content involving theft, any illegal activities, or any suspected theft-derived circumstances, to maintain the security of the member and other members’ game accounts, once the official personnel discovers the aforementioned situations, they will place the game account under custody. The account holder must present identification matching the account registration information and proactively contact Amatsukimahjong customer service personnel. Upon confirming that the game account is in normal use without any theft or illegal usage, the company will assist the member in restoring game account usage.
If players receive or transfer game currency or game props from abnormal sources during gameplay, the company, to maintain account security and prevent illegal activities, will temporarily freeze the account. The account holder must provide explanations within seven days of the account being locked. If no explanation is provided within the timeframe, the company will consider the account’s violation of fair and reasonable game usage methods and proceed to reclaim illegal benefits; in severe cases, the company has the authority to terminate the game service contract.
Penalty Procedures Explained as Follows:
16.1. Locking of Game Account: The account is prohibited from logging into the game during the penalty period.
16.2. Termination of Game Contract: The account permanently loses all game services.
Using external programs, virus programs, game program vulnerabilities, or other unfair means to play the game is deemed a gross violation. Violators will have their game service contracts terminated according to the Game Service Contract provisions. After notifying players, the system will directly freeze the game character for seven days and automatically lift the suspension. If, after warnings, there is no improvement or severe violations as judged by official personnel, the system will permanently freeze the game character's usage rights.
Business Operator
Name: Cyber Alice Limited (referred to as "Party B")
User Agreement
To protect the rights and interests of Party A using the online game services provided by Party B for "Amatsukimahjong" (hereinafter referred to as "the Game"), please read the following terms carefully before registering to use the Game's services. Additionally, since these terms can be changed at any time, please check them regularly to protect Party A's rights and interests!
Article 1
Party A has thoroughly reviewed and understood all the terms of this contract for more than three days and is willing to fully comply with this contract and the Game's related management regulations and rules, being bound by the content of this contract.
Article 2: Contract Validity and Application by Persons Without Full Legal Capacity
Party A agrees, understands, and is willing to comply with all the terms of this contract. If Party A applying for the game services is a person without legal capacity (e.g., a minor under seven years old), the application must be made by their legal guardian; if a person with limited legal capacity (aged seven but under twenty), the consent of a legal guardian must be obtained. Any consent by Party A to this contract and other expressions of intent are presumed to have been permitted by a legal guardian or to meet the legal requirements for the act.
Article 3
To promote the healthy physical and mental development of children and teenagers and to protect their related rights and interests, Party A understands that the Game falls under the "Guidelines for the Classification Management of Game Software" as the "Supervision for Ages 12 and Above" category. Party A meets the qualification of "Supervision for Ages 12 and Above: people twelve years old and above may use" and complies with the age requirements stipulated by relevant laws for using services of this level.
Article 4
To allow Party A to experience the essence and fun of the Game, and after understanding their own consumption needs before purchasing virtual goods, Party A agrees that Party B will not provide any consumption services within seven days of starting the game, including but not limited to purchasing any virtual items, functional props, or decorative props.
Article 5: Scope of Contract Application
Party B provides Party A with "Amatsukimahjong" online game services and other related services (hereinafter referred to as "the Services"). The rights and obligations of both Party A and Party B regarding the Services are determined by the provisions of this contract.
Article 6: Content of the Contract
The following are deemed part of this contract and have the same effect as this contract:
Advertising or promotional content related to the Services by Party B.
Fee schedules and game management rules.
If there is any conflict between the aforementioned contract contents, the interpretation favorable to the consumer shall prevail.
Article 7: Definitions of Terms
Terms in this contract are defined as follows:
Online Game: Refers to software that allows Party A to connect via the internet through a network server set up by Party B, enabling simultaneous connection with many other unspecified persons to play the game.
Game Website: Refers to the website established by Party B to provide the Game services.
Game Management Rules: Refers to rules established by Party B specifically to regulate the way the game is played, member code of conduct, etc.
Game History: Refers to the electromagnetic records that Party B's computer system can provide when Party A plays the Game.
Top-up: Refers to the amount or balance prepaid by Party A to Party B.
External Programs: Refers to programs not provided by Party B, aimed at affecting or changing the operation, management, or gameplay of Party B’s online games.
Start Game: Refers to Party A applying for an online game service account provided by Party B.
Game Suite: Refers to software that includes main and auxiliary programs and can fully execute all functions of the online game.
Download-related Software: Refers to the act of downloading game suites from the internet.
Necessary Costs: Refers to costs already incurred by Party B to fulfill this contract or fees paid to third parties.
Article 8: Scope of Services
The services provided by this contract are supplied by Party B using an internet server, allowing Party A to log in via the internet to play the Game. This does not include Party A applying for internet access service from an internet service provider or providing any hardware equipment required for internet access.
Article 9: Game Registration
Party A applying to use the Game must register personal information on the Game website that matches their identification documents. If the personal information registered by Party A is incorrect or has changed, it must be corrected immediately.
If Party A does not provide correct personal information or the originally provided information is no longer true and has not been updated, Party B may suspend the Services (including but not limited to suspending Party A's game participation and game history query services) until Party A provides true information or updates the information. However, if Party A can prove their identity by means other than personal information, this does not apply.
Party A may notify Party B to terminate this contract within seven days after starting the game, via email or in writing, without needing to provide a reason or bear any costs. After terminating the contract, Party A may request a refund for unused top-up amounts.
Party A shall have the obligation to restore the original state upon termination of the contract, including but not limited to deleting Party A's game characters, accounts, virtual items, etc.
Article 10: Billing Standards
When fee rates are adjusted, Party B should announce it on the Game website, during the game, and the game login page thirty days prior to the scheduled effective date. If Party A has registered an email address when registering the account, Party B shall notify Party A via email.
When fee rates are adjusted, the new rates apply from the date the adjustment becomes effective. If the new rate is higher than the old rate, Party A's top-up registered on the Game website before the new rate's effective date shall continue to be billed at the old rate.
Party A should ensure that the address or email retained with Party B is correct. If there are changes, Party A must notify Party B immediately. Once Party B sends notifications to Party A’s retained address or email, it is considered to have been legally delivered.
Party A may choose to be billed on a daily, weekly, monthly, or yearly period. The above-mentioned time includes routine maintenance and the time required to log in to the server.
Article 11: Information to Be Provided in the Game
Party B must display the following information on the Game website and the Game suite packaging:
The game classification level and the age group that is prohibited or suitable for use, as regulated by the Computer Software Classification Regulations.
The minimum software and hardware requirements for playing the Game.
Article 12: Refund Rights Listed in Article 11 (First Clause).
Information on any provided security devices, whether free or fee-based.
Article 12: Refund for Game Suite and Software
Party A may request a full refund from the original purchasing vendor within seven days after purchasing the Game suite or paying for downloading related software.
If the original purchasing vendor does not process or cannot process the refund, Party B will immediately refund Party A upon Party A's request.
Article 13: Effectiveness of the Contract
After the review period of the contract, Party A registers their account for the first time and enters the webpage displaying the contract terms. It is presumed that Party A agrees to the provisions of this contract.
If any part of this contract is invalid, it does not affect the validity of the remaining parts.
Article 14: Use of Account and Password
After Party A completes the registration process, Party B shall issue an account and password; once set, the account cannot be changed and is for Party A's use only. Party A shall not transfer or lend the account or password to any third party. Any disputes arising thus are Party A's responsibility.
The password can be changed according to the modification mechanism provided by Party B. Party B’s personnel (including customer service and game administrators) will never proactively ask for Party A’s password. Party A is fully responsible for safeguarding the account and password. If the account and password are illegally used by others due to improper safeguarding, this is attributable to Party A, and Party A is responsible.
Article 15: Notification and Handling of Unauthorized Use of Account and Password
If either party discovers that a third party is illegally using Party A’s account or if there is any situation where security has been abnormally breached, they should immediately notify the other party. Upon receiving the notification from Party A, or Party B notifying Party A, and Party A confirming such circumstances, Party B may suspend the use rights of the account or password and issue a new account or password to Party A.
In such cases, Party B should refund the deducted top-up amounts to Party A or compensate an equivalent amount of game fees, but not in cases attributable to Party A.
Article 16: Handling of Improper Transfer of Electromagnetic Records
If Party A discovers that their account and password have been illegally used and the game electromagnetic records have been improperly transferred, Party A should immediately notify Party B for verification. After Party B verifies Party A’s personal identity, based on Party A's request, Party B can temporarily freeze the account and restrict related online game usage rights for users relevant to these services.
If Party B is aware of the transfer history of the electromagnetic records or holds the identity information of the third party to whom the records have been transferred, Party B should immediately notify the third party in writing or by email from the time of temporary restriction. If the third party does not provide an explanation within seven days from receiving the notification, Party B should restore the electromagnetic record transfer history to its original state and return the improperly transferred electromagnetic records to Party A. If it cannot be restored, Party B can adopt other mutually agreed upon compensation methods and, after restoration, lift the restrictions on the online game usage rights. However, if Party B has provided free security devices (such as anti-theft cards, phone locks, etc.) and Party A does not use them, this does not apply.
If the third party holding the first-mentioned electromagnetic records does not agree with Party B’s handling as per the previous paragraph, Party B may proceed with court reporting procedures to handle it judicially.
When Party B restricts Party A’s usage rights as per the first paragraph, Party B shall not charge fees during the restriction period.
If Party A falsely reports circumstances causing Party B or other online game users’ rights to be harmed, Party A shall bear all legal responsibilities.
Article 17: Preservation and Query of Game History
Party B shall preserve Party A’s personal game history records for a period of one month for Party A’s queries. If the electromagnetic records exceed the preservation period, Party B shall not process Party A’s query requests.
Party A may apply in writing, online, or in person at Party B’s service center to request retrieval of their personal game history, and must submit personal information matching identification documents for verification. If there are query fees, Party A shall bear them.
Upon receiving Party A’s query request, Party B shall provide Party A’s personal game history listed in the first section and provide the information within seven days using storage media such as CDs or magnetic tapes, or via written or electronic mail.
Article 18: Electromagnetic Records
All electromagnetic records of the Game are owned by Party B. Party B must maintain the integrity of Party A’s related electromagnetic records.
Party A has the right to dispose of the aforementioned electromagnetic records.
Article 19: Information Disclosure
Party B must provide related information about the Game on the Game website and update it regularly.
Article 20: Connection Quality
Party B is a Class II telecommunications operator, subject to relevant provisions of the Telecommunications Act. If the user’s telecommunications wiring equipment experiences obstacles or disruptions, resulting in errors, delays, interruptions, or inability to transmit that cause damage, Party B shall not be liable for compensation.
If Party B’s system equipment undergoes planned maintenance shutdowns for system maintenance needs, it should announce it on the Game website seven days in advance, notify Party B’s users upon login, and release a shutdown message during the game.
Party B must ensure that its system equipment does not experience errors, screen freezes, delays, interruptions, or inability to connect. If this results in inability to provide services to Party A, Party B should refund the deducted top-up amounts to Party A, or waive an equivalent amount of game fees, or defer the time Party A can play the Game.
Article 21: System Security
Party B must, according to this contract's provisions, maintain its computer systems’ security to a level reasonably expected by current technology or professional standards in providing the Services.
If the computer system or electromagnetic records are damaged, or the computer system operates abnormally, Party B should take reasonable measures and promptly restore.
If Party B violates the foregoing two provisions and causes damage to Party A, Party B should compensate Party A for the damages based on the extent of Party A's losses. However, if Party B can prove that it was not at fault, it may reduce its liability for compensation.
When Party B’s computer system encounters situations as mentioned in the second clause above, Party B shall not charge fees to Party A until repair is completed and normal operations are resumed.
If Party B’s server is overloaded, resulting in electromagnetic records unable to be written or similar situations, if the cause is attributable to Party B, Party B may reopen the server, restore the Game to the state before the overload, and Party A agrees that Party B may provide additional reasonable compensation methods; if the cause is not attributable to Party B, Party B may reopen the server and restore the Game to the state before the overload.
Party A agrees that the products or services purchased (including but not limited to virtual props) may be unable to be used as originally set due to system or program settings or other factors. If this results in Party A’s usage rights being impaired, excluding causes attributable to Party B, Party A agrees that Party B will not compensate or indemnify for such damages or losses. If it is caused by factors attributable to Party B, Party A agrees to Party B’s uniform compensation or indemnification method.
All products or services provided by Party B, including but not limited to virtual equipment, electromagnetic records, etc., belong to Party B or relevant rights holders. Party A understands and agrees to use them according to the Game’s settings in a normal and general usage manner until such virtual equipment naturally expires or the Game service terminates. Upon expiration of the period or fulfillment of conditions, Party A agrees that Party B will not provide any subsequent processing for such products or services, including but not limited to extending the usage period, compensation, indemnification, or providing other similar products or services.
Article 22: Program Vulnerabilities
If Party A suffers damage due to game program vulnerabilities, Party B shall be liable for damages based on the extent of Party A’s harm...
Note: The original text for Article 22 appears to be incomplete.
Article 23: Game Management Rules
To regulate the way the game is conducted, Party B should establish reasonable and fair game management rules. Party A must comply with the game management rules announced by Party B, the relevant laws and regulations of the Hong Kong Special Administrative Region of the People’s Republic of China, and all international internet regulations and practices. Party A is legally responsible for all content transmitted through this service.
Party A agrees and guarantees not to publish, disseminate, or transmit any defamatory, false, threatening, obscene, vulgar, illegal statements or information, or anything that infringes on others' rights and intellectual property rights in this service.
Any changes to the game management rules should be announced.
If the game management rules have any of the following circumstances, their provisions are invalid:
Contravene the provisions of this contract.
Deprive or limit Party A’s contractual rights.
However, this does not apply if Party B handles it according to the provisions of Article 25.
To further manage and maintain the quality of the Game provided by Party B, Party A agrees that Party B may automatically retain records of any violations of this contract or game management rules by Party A through the use of external programs, virus programs, game program vulnerabilities, or other unfair means during the game. The aforementioned records include CPU type, operating system type, operating system version, computer name, computer ID, improper program access paths, and other data.
Article 24: Handling Violations of Game Management Rules
Unless otherwise provided in this contract, if there is factual evidence that Party A has violated the game management rules in this Game, Party B shall announce it on the Game website or during the game, and notify Party A through online instant messaging or email. If Party A does not improve upon notification and correction by Party B or violates again after improvement, Party B may, according to the game management rules, restrict Party A’s game usage rights based on the severity of the violation.
Each time Party B halts Party A’s game participation rights according to the game management rules, it shall not exceed seven days.
Unless it constitutes grounds for termination of the contract, Party B’s actions to Party A according to the game management rules shall not affect Party A’s rights under this contract.
Article 25: Right to Appeal
If Party A is dissatisfied with the connection quality, game management, billing, or other service qualities provided by Party B, or disagrees with Party B’s handling according to the game management rules, Party A may file an appeal to Party B’s service center via email or in writing within seven days from the day after receiving the notification. Party B should reply with the handling results within fifteen days after receiving the appeal.
Party B should clearly specify the email address in the Game website or game management rules.
Article 26: Contract Modification
When Party B modifies this contract, it should announce it on the Game website homepage and the game login page, and notify Party A in writing or via email.
If Party B does not announce and notify as per the previous clause, the contract modification is invalid. Within fifteen days after the first notice is received, Party A should:
If Party A does not express opposition or continues to use the services, it is deemed that Party A accepts the content of the contract modification by Party B.
If Party A expresses opposition, it is deemed as Party A’s notice to Party B to terminate this contract.
Party A should ensure that the address or email retained with Party B is correct. If there are changes, Party A must immediately notify Party B. Once Party B sends notifications to Party A’s retained address or email, it is considered legally delivered.
Article 27: Contract Termination
Party A may notify Party B at any time to terminate this contract.
Upon termination of the contract, Party B, after deducting necessary costs, shall refund Party A’s unused top-up amounts within thirty days via cash, credit card, bank transfer, or registered check.
If Party A has any of the following significant circumstances, Party B may immediately terminate this contract by notifying Party A in writing or via email:
Malicious attack or destruction of Party B’s computer systems using any systems or tools.
Using external programs, virus programs, game program vulnerabilities, or other unfair means to play the game.
Engaging in any illegal activities discovered by judicial authorities.
If Party B’s determination of the aforementioned facts is incorrect or Party B cannot provide evidence, Party B shall compensate Party A for any damages caused by the termination of the contract.
Article 28: Ceasing Operations
If Party B ceases operations of the Game and terminates the contract, Party B should announce it thirty days prior to termination on the official website homepage, the game login page, or the purchase page, and notify Party A according to Party A's registered communication information.
If Party B fails to announce and notify within the preceding period, in addition to refunding Party A’s unused paid purchase points or game fees without deducting necessary costs, Party B should provide other reasonable compensation.
Article 29: Delivery
Notifications regarding all matters of this contract, Party A agrees that Party B may deliver them to Party A’s registered contact address or email address.
Once Party B sends notifications to the address as per this clause, it is considered delivered once they are physically delivered in writing or entered into Party A’s email server.
If Party A does not provide correct personal information or updates outdated information correctly, leading to Party B’s failure to deliver notifications, Party B shall not be liable for any damages caused by the inability to deliver.
Article 30: Applicable Law
This contract is governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
Article 31: Jurisdiction
For any litigation arising from this contract, both parties agree to submit to the courts of the Hong Kong Special Administrative Region as the court of first instance.
Game Management Rules
To provide players with excellent service quality and further enhance interaction between the company and players, aiming to improve game quality, players need to be familiar with and comply with the following game management rules. These game management rules may be modified due to specific service updates or revisions, please check them regularly and strictly abide by them.
The company has the authority to "establish, modify, delete" game management rules. The content of the game management rules may be revised due to specific service updates or revisions, so please check them regularly. If players incur losses or damages due to being unfamiliar with the relevant content after game management rules are changed, the company will not compensate.
Players must accurately register personal information when applying for an account. If there is false registration or failure to update information promptly, the company may not be able to provide related services. The company may temporarily suspend the player's membership and the rights to use various services until the player updates the information.
Players are strictly prohibited from impersonating official personnel (e.g., GM, customer service personnel, new generation authorities, etc.) to commit fraud, make inappropriate statements, or engage in any behavior that hinders other players from playing the game normally. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are not allowed to use inappropriate names (e.g., GM, customer service personnel, new generation authorities, etc.) or special characters to create characters (such as misleading players, implying sexuality, personal attacks, indecent phrases, violating social morals, etc.). Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are forbidden from attempting to destroy, invade, modify, or crack any "Amatsukimahjong" systems, servers, or client data, and prohibited from using any other programs or software that affect game operations. Violators will have their game service contracts immediately terminated, and the perpetrator will be pursued for related legal responsibilities.
When players discover bugs or other issues within the game, they should promptly notify official personnel. It is strictly forbidden to improperly receive items that profit players using system anomalies (bugs), and to privately use bugs to perform any actions that may disrupt game balance or affect other players’ rights, nor to openly or externally disseminate news. If players use bugs or vulnerabilities in the game system to gain abnormal abilities, experience points, character data, items, or any phenomena not attainable under normal gameplay, the company has the right to suspend the account’s usage rights and request the account holder to contact customer service to explain related matters. If the player’s character holds illegal items or abnormal character data and cannot properly recover illegal benefits, during the account suspension period, the player must cooperate with customer service to inspect and correct abnormal account data or accept the resetting of all characters in the account or similar actions resulting in new characters. Violators will have their accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are not allowed to make inappropriate statements within the game, including but not limited to publishing, transmitting defamatory, false, threatening, obscene, vulgar, illegal information, or engaging in advertising or selling commodities and similar actions. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Players are prohibited from trading or exchanging game accounts and items (including advertising) for real-life cash or any valuable items within the game or outside the game. Additionally, external transactions are prohibited. If any loss occurs due to external transactions, the official will not provide any compensation. Problems arising from top-up points or virtual items obtained through unofficial channels should be handled by the players themselves; the company cannot process them.
All player characters’ actions within the game are considered game behavior. If any disputes arise between players, for the neutrality of game operations, the manager will not excessively interfere. Players are expected to adhere to game etiquette and morals to resolve conflicts amicably. However, if the situation is severe and affects the game’s normal operations, the GM reserves the final decision-making power and may decide whether to intervene. Violators will have their game accounts temporarily locked and must proactively contact official personnel; repeated warnings without improvement or severe violations judged by official personnel will result in immediate termination of the game contract.
Regarding the legal civil and criminal responsibilities of item trading, fraud, account theft in the game, the company may limit the usage of the player’s game account and related services according to judicial authorities’ requirements. Such cooperation includes temporarily locking the account and providing game history data.
Once the player’s account is locked due to any of the above, they may file an appeal within one month by contacting the Amatsukimahjong customer service center via phone or email. If no claims are made within the time limit, it is deemed that the player agrees with the company’s judgment and handling; the GM will no longer respond to such issues nor retain related records.
All products or services provided by the company, including but not limited to virtual equipment and electromagnetic records, belong to the company or relevant rights holders. You understand and agree to use them in accordance with the Game’s settings in a normal and general manner until the virtual equipment naturally expires or the Game service terminates. Upon expiration or fulfillment of conditions, you agree that the company will not provide any subsequent processing for such products or services, including but not limited to extending the usage period, compensating, indemnifying, or providing other similar products or services.
You agree that the products or services you purchase (including but not limited to virtual props) may become unusable due to system, program settings, or other factors. If this results in impairment of your usage rights, except for reasons attributable to the company, you agree that the company will not compensate or indemnify for such damages or losses; if it is due to reasons attributable to the company, you agree to the company’s uniform compensation or indemnification method without any objections.
When a member exhibits any abnormal behavior during gameplay, including but not limited to abnormal acquisition, obtaining, or transferring of props, abnormal monster-fighting status, dialogue content involving theft, any illegal activities, or any suspected theft-derived circumstances, to maintain the security of the member and other members’ game accounts, once the official personnel discovers the aforementioned situations, they will place the game account under custody. The account holder must present identification matching the account registration information and proactively contact Amatsukimahjong customer service personnel. Upon confirming that the game account is in normal use without any theft or illegal usage, the company will assist the member in restoring game account usage.
If players receive or transfer game currency or game props from abnormal sources during gameplay, the company, to maintain account security and prevent illegal activities, will temporarily freeze the account. The account holder must provide explanations within seven days of the account being locked. If no explanation is provided within the timeframe, the company will consider the account’s violation of fair and reasonable game usage methods and proceed to reclaim illegal benefits; in severe cases, the company has the authority to terminate the game service contract.
Penalty Procedures Explained as Follows:
16.1. Locking of Game Account: The account is prohibited from logging into the game during the penalty period.
16.2. Termination of Game Contract: The account permanently loses all game services.
Using external programs, virus programs, game program vulnerabilities, or other unfair means to play the game is deemed a gross violation. Violators will have their game service contracts terminated according to the Game Service Contract provisions. After notifying players, the system will directly freeze the game character for seven days and automatically lift the suspension. If, after warnings, there is no improvement or severe violations as judged by official personnel, the system will permanently freeze the game character's usage rights.
Business Operator
Name: Cyber Alice Limited (referred to as "Party B")