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Doudou Companion
PRIVACY NOTICE
Effective Date: Sep 28, 2023
This Privacy Notice explains how your personal information is collected, used and disclosed by Doudou Companion PTE. LTD.. (“Doudou Companion,” “we,” “us,” or “our”). This Privacy Notice applies to our websites and our mobile apps for iPhone, Windows or Android mobile devices, including the Doudou Companion mobile app and the Consulting Services (defined below) (collectively, the “Services”). By accessing or using the Services, you signify that you have read and understood our collection, storage, use and disclosure of your personal information as described in this Privacy Notice and agree to our Terms of Service.
When we use the term “personal information” in this Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual.
1. OUR COLLECTION OF PERSONAL INFORMATION
Sometimes we collect personal information automatically when an individual interacts with our Services and sometimes, we collect personal information directly from an individual. At times, we may collect personal information about an individual from other sources and third parties, even before our first direct interaction. For example:
- Information you provide to us directly. If you choose to create an account or otherwise use the Services, we may collect your username (which can be your e-mail address, phone number or Apple ID), password and your gender. We may collect personal information, such as your e-mail address when you provide feedback or otherwise communicate with us.
- Data collected through the use of the Services. We collect information through your use of the Services, information about how you use the Services, your actions on the Services, and content you post to the Services, including providing feedback through the Doudou Companion app and messages sent to and received from Consultants (if applicable) ( "User Content"). Please remember that Doudou Companion may, but has no obligation to, monitor, record, and store User Content in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, or to protect and defend our rights and property. By using the Services, you consent to the recording, storage and disclosure of such communications.
- Location Information. We collect information about the city and country in which you are located, and we may approximate your location by your IP Address.
- Information we receive from third parties. From time to time, we may receive information about you from third parties and other users, such as your Apple ID. We may also collect information about you that is publicly available.
- Other information. We may collect additional information if you contact us or otherwise interact with us directly, such as by participating in a contest or promotion.
2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION
As is true of most digital platforms, we and our third-party providers may also collect personal information from an individual’s device, browsing actions and site usage patterns automatically when visiting or interacting with our Services, which may include log data (such as internet protocol (IP) address, UUID, model device model, operating system version, browser type, browser id, the URL entered and the referring page/campaign, date/time of visit, the time spent on our Services and any errors that may occur during the visit to our Services), analytics data (such as the electronic path taken to our Services, through our Services and when exiting our Services, as well as usage and activity on our Services) and location data (such as general geographic location based on the log data we or our third-party providers collect).
We and our third-party providers may use (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”) to automatically collect this personal information.
We use or may use the data collected through cookies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit our websites and online services; (b) provide and monitor the effectiveness of our websites and online services; (c) monitor online usage and activities of our websites and online services; (d) diagnose errors and problems with our websites and online services; (e) otherwise plan for and enhance our online services; and (f) facilitate the purposes identified in the “Our Use of Personal Information” section below.
Please note that we link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described above.
3. OUR USE OF PERSONAL INFORMATION
We may use personal information we collect:
- To operate, maintain, and provide to you the features and functionality of the Services, including provide software updates, product support, product enhancements and other services to you related to the Services;
- To provide you with products or services that you request or in which you express interest;
- To remember your information so you will not have to re-enter it during a subsequent visit; recognize and contact you across multiple devices; provide, improve, test, enhance, update and monitor the Services; or diagnose or fix technology problems;
- To improve, market or promote Doudou Companion’s products and services (including the Services), for research and product development, and to perform analytics;
- To communicate directly with you, such as to send you email messages and push notifications in connection with the Services or your account (e.g., account verification, change or updates to features of the Services, technical and security notices). We may also use your information to permit you to communicate on social media or invite others to join the Services.
- To alert you to product upgrades, special offers, updated information and other new products and services offered by Doudou Companion;
- To respond to comments, questions or requests for customer service;
- To address a violation of the Terms of Service, rules, regulations or policies of Doudou Companion relating to the Services;
- To defend, protect or enforce our rights or applicable contracts and agreements;
- To prevent, investigate or provide notice of fraud or unlawful or criminal activity;
- For any other purpose we may describe when you provide the information.
4. OUR DISCLOSURE OF PERSONAL INFORMATION
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Controls” section below.
We may disclose personal information to the following:
- Third parties at your request. For example, you may have the option to share your activities on the Doudou Companion mobile app with your friends through email, text or on various social media sites;
- The public when you provide feedback or User Content. For example, if you comment on our social media sites, your information, such as your first name, last initial, state of residence, and your comments, may be displayed on our social media pages;
- Other parties in connection with a Doudou Companion transaction, such as a merger, sale of Doudou Companion assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another Doudou Companion entity or third party, or in the event of a bankruptcy or related or similar proceedings;
- Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of the Services; and/or (c) to exercise or protect the rights, property, or personal safety of Doudou Companion , our visitors, or others;
- Your personal information may be disclosed or transferred as required under a law or a regulation.
We may also share information with others in an aggregated or otherwise de-identified form that does not reasonably identify you directly as an individual.
5. YOUR CONTROLS
- How to control your communications preferences: From time to time we may contact you with information about our products and services, including sending you email marketing messages and asking for your feedback on our products and services. You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices).
- Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at feedback@lynksoul.com We may not be able to modify or delete your information in all circumstances.
6. CHILDREN’S PRIVACY
Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If an individual is under the age of 13, they should not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.
7. REGION-SPECIFIC DISCLOSURES
We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:
- If you are a resident of the State of Nevada in the United States, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at feedback@lynksoul.com
8. CHANGES TO OUR PRIVACY NOTICE
We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we make changes to this Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided. If you object to any changes, you may close your account. Continuing to use the Services after we publish changes to this Privacy Notice means that you are acknowledging you understand the changes.
9. HOW TO CONTACT US
If you have any questions about this Privacy Notice or other privacy-related matters, please contact us at feedback@lynksoul.com