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PRIVACY POLICY, Chef Life - A restaurant simulator
Nacon, in its capacity as data controller, with a registered office at 396-466 Rue de la Voyette -CRT2 59273 Fretin (France) and its subsidiaries (hereinafter “We/Our” or “Nacon”), take the protection and respect of your privacy very seriously. We do our utmost to comply with all applicable laws in terms of confidential data protection and security. Nacon’s privacy policy, and any additional requirement applicable relating to the services you use (hereinafter the “Privacy policy”), spells out Our privacy practices with a view to obtaining, using and protecting your personal information on the websites, devices, applications or any service provided by Nacon (hereinafter the “Service(s)”), online or offline, as well as any person with whom WE may share the information collected.
The purpose of our privacy policy is to inform you of our practices relating to the collection, use and sharing of information you may provide us with via our Platform (the “Platform”), accessible from the www.nacongaming.com website or our mobile applications.
Any access to, use or submission of personal information as part of the Services by yourself or, if you are a minor under the age of 15, under the supervision of your parents (or guardian) to Nacon shall be deemed to be acceptance of this Privacy Policy.
INFORMATION COLLECTED
We may need to obtain some information from you when you are using or interacting with our Services (hereinafter the “Information”). We may ask for the following Information:
The information you provide us with directly or indirectly:
Information on the use of the Services
Data processing objectives and legal basis
We may use the Information collected for the following purposes:
The above purposes are based, where appropriate, on the following legal grounds:
Persons with whom Nacon may share your Information
To allow Nacon to fulfil the objectives set out above, your Information may be sent to the following recipients:
- Authorised personnel within NACON’s departments, including:
o Marketing department
o Customer Service department
o Legal department
o Accounts department
o IT department
o Logistics department
Retention period of your Information
Your collected Information will be kept for as long as necessary to achieve the above objectives, plus the statutory limitation period.
Your information collected during your registration shall be retained for the entire duration of your relationship with Nacon. It may subsequently be retained and processed for 3 (three) years from the end of the business relationship (e.g. after a registration, from the expiry date of the live-ops) to allow us to send you commercial offers, subject to the withdrawal of your consent when such consent was required.
Your Information is likely to be retained longer to comply with specific legal obligations or with regard to applicable statutory limitation periods.
Security
WE take all reasonable measures to protect your Information against any access, modification, disclosure or destruction. To this end, We conduct internal audits of Our databases, Our storage resources, Our procedures and Our security measures, as well as physical security measures to prevent any unauthorised access to the systems We use to store your personal data. Data is transferred between Nacon affiliates via an encrypted wide area network. When you provide personal data on Our websites, your information is protected both online and offline. However, Nacon cannot guarantee perfect security on the Internet. To protect your Information against any unauthorised access, We recommend that you:
If you discover technical vulnerabilities affecting Nacon’s services, do not hesitate to contact us at dpo@nacongaming.com.
Links to third party websites or to our websites
Our Services may contain links to third party websites. We remind you that Nacon is not responsible for the security or privacy conditions of these third party websites. When you leave our Services, WE recommend that you carefully read the privacy protection conditions with regard to these third party websites. This privacy policy only applies to Nacon’s Services.
Managing your information
To find out more about your personal information collected by Nacon, please contact us at dpo@nacongaming.com. When you use our Services, we make every effort to maintain the accuracy of your data and protect it against any accidental or malicious destruction. We will adapt to your requests according to your data. However, We may not be able to respond to all your requests in the following circumstances:
Your rights
In accordance with the regulations on personal data protection, you have the right to access, rectify, delete your Information, the right to data portability, the right to limit and object to its processing, as well as the right to give instructions on what to do with your Data after your death.
You can also withdraw your consent at any time, without prejudice to the lawfulness of the consent-based processing operations carried out before said consent was withdrawn.
To exercise your rights, simply write by post to: NACON - CRT2 Fretin - CS90414 - 396, rue de la voyette - 59814 Lesquin Cedex - France, or email dpo@nacon.fr indicating your surname, first name, email and postal addresses, and your customer reference if possible.
Lastly, you can contact NACON’s data protection officer by emailing: dpo@nacon.fr.
Should we be unable to respond to your requests in a manner you deem satisfactory, you can also lodge a complaint with a data protection supervisory authority, in particular in the country where you reside: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm For example, CNIL in France: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07. Tel.: +33 (0)1 53 73 22 22.
Sensitive personal information
Nacon will never ask you to provide sensitive personal information, such as information about your health, political views, religious beliefs, criminal record, sexual orientation, sex life, behaviour or genetic background. Therefore do not volunteer this type of information.
Changes to Nacon’s privacy policy
We may make regular changes to Our privacy policy. We recommend that you check the privacy policy displayed on Our websites regularly. Accessing or using Our services after the privacy policy has been updated will be considered by Nacon an acceptance of the terms of the privacy policy, including its updates. The most recent version of the privacy policy will always be available on this page. The privacy policy amendment date is displayed at the bottom of the page.
Contact us
If you have any questions, requests, comments or complaints about this privacy policy, or if you feel Nacon fails or has failed to comply with it, do not hesitate to contact us.
Nacon’s email address: dpo@nacongaming.com
Last updated on: 01/08/2022
Nacon, in its capacity as data controller, with a registered office at 396-466 Rue de la Voyette -CRT2 59273 Fretin (France) and its subsidiaries (hereinafter “We/Our” or “Nacon”), take the protection and respect of your privacy very seriously. We do our utmost to comply with all applicable laws in terms of confidential data protection and security. Nacon’s privacy policy, and any additional requirement applicable relating to the services you use (hereinafter the “Privacy policy”), spells out Our privacy practices with a view to obtaining, using and protecting your personal information on the websites, devices, applications or any service provided by Nacon (hereinafter the “Service(s)”), online or offline, as well as any person with whom WE may share the information collected.
The purpose of our privacy policy is to inform you of our practices relating to the collection, use and sharing of information you may provide us with via our Platform (the “Platform”), accessible from the www.nacongaming.com website or our mobile applications.
Any access to, use or submission of personal information as part of the Services by yourself or, if you are a minor under the age of 15, under the supervision of your parents (or guardian) to Nacon shall be deemed to be acceptance of this Privacy Policy.
INFORMATION COLLECTED
We may need to obtain some information from you when you are using or interacting with our Services (hereinafter the “Information”). We may ask for the following Information:
The information you provide us with directly or indirectly:
- Personal data such as the user name or user ID associated with your third party account, collected via information relating to third party accounts (XBOX Live, PlayStation Network, Steam, etc.), i.e. when you link a third party account to your Chef Life - A restaurant simulator account.
Information on the use of the Services
- Information on the device, such as the model of the device, serial number, the version and type of your operating system, IP address, MAC address and other unique identifiers of the device.
- Data relating to the gameplay and online Service, including in particular your score, your statistics, the number of single-player games and any other data relating to how you use the online Service.
Data processing objectives and legal basis
We may use the Information collected for the following purposes:
- To assess and improve our Services;
- To complete the registration process of the Chef Life - A restaurant simulator account or the device;
- To send and respond to any request you may have, including, but not limited to, information and documentation relating to your purchase, such as invoices or proof of purchase, software updates and technical manuals;
- To produce content such as information in electronic format about products and promotions as well as future events.
- To help you save, analyse, modify and store your Information, including your personal information. In addition, We will help you modify and access your information;
- To respond to users’ requests, such as repair requests, and answer your questions.
- To prevent fraud or illegal activities;
The above purposes are based, where appropriate, on the following legal grounds:
- The performance of the contract between you and Nacon when creating your Chef Life - A restaurant simulator account;
- Nacon’s legitimate interest in responding to your requests and improving the operation of the Platform and Services;
- Compliance with a legal obligation to which Nacon is subjected.
Persons with whom Nacon may share your Information
To allow Nacon to fulfil the objectives set out above, your Information may be sent to the following recipients:
- Authorised personnel within NACON’s departments, including:
o Marketing department
o Customer Service department
o Legal department
o Accounts department
o IT department
o Logistics department
- The service providers and subcontractors of NACON’s companies;
- The administrative or judicial authorities in accordance with applicable legal and regulatory provisions.
Retention period of your Information
Your collected Information will be kept for as long as necessary to achieve the above objectives, plus the statutory limitation period.
Your information collected during your registration shall be retained for the entire duration of your relationship with Nacon. It may subsequently be retained and processed for 3 (three) years from the end of the business relationship (e.g. after a registration, from the expiry date of the live-ops) to allow us to send you commercial offers, subject to the withdrawal of your consent when such consent was required.
Your Information is likely to be retained longer to comply with specific legal obligations or with regard to applicable statutory limitation periods.
Security
WE take all reasonable measures to protect your Information against any access, modification, disclosure or destruction. To this end, We conduct internal audits of Our databases, Our storage resources, Our procedures and Our security measures, as well as physical security measures to prevent any unauthorised access to the systems We use to store your personal data. Data is transferred between Nacon affiliates via an encrypted wide area network. When you provide personal data on Our websites, your information is protected both online and offline. However, Nacon cannot guarantee perfect security on the Internet. To protect your Information against any unauthorised access, We recommend that you:
- Regularly update your devices by applying the latest updates of your computer’s security solutions and using tools such as virus and spyware scans;
If you discover technical vulnerabilities affecting Nacon’s services, do not hesitate to contact us at dpo@nacongaming.com.
Links to third party websites or to our websites
Our Services may contain links to third party websites. We remind you that Nacon is not responsible for the security or privacy conditions of these third party websites. When you leave our Services, WE recommend that you carefully read the privacy protection conditions with regard to these third party websites. This privacy policy only applies to Nacon’s Services.
Managing your information
To find out more about your personal information collected by Nacon, please contact us at dpo@nacongaming.com. When you use our Services, we make every effort to maintain the accuracy of your data and protect it against any accidental or malicious destruction. We will adapt to your requests according to your data. However, We may not be able to respond to all your requests in the following circumstances:
- As permitted or required by applicable law;
- For legitimate professional reasons;
- In the event of repeated requests requiring disproportionate technical resources and efforts, such as the development of a new system or radical changes in current practices;
- In the event of a potential privacy risk to other users.
Your rights
In accordance with the regulations on personal data protection, you have the right to access, rectify, delete your Information, the right to data portability, the right to limit and object to its processing, as well as the right to give instructions on what to do with your Data after your death.
You can also withdraw your consent at any time, without prejudice to the lawfulness of the consent-based processing operations carried out before said consent was withdrawn.
To exercise your rights, simply write by post to: NACON - CRT2 Fretin - CS90414 - 396, rue de la voyette - 59814 Lesquin Cedex - France, or email dpo@nacon.fr indicating your surname, first name, email and postal addresses, and your customer reference if possible.
Lastly, you can contact NACON’s data protection officer by emailing: dpo@nacon.fr.
Should we be unable to respond to your requests in a manner you deem satisfactory, you can also lodge a complaint with a data protection supervisory authority, in particular in the country where you reside: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm For example, CNIL in France: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07. Tel.: +33 (0)1 53 73 22 22.
Sensitive personal information
Nacon will never ask you to provide sensitive personal information, such as information about your health, political views, religious beliefs, criminal record, sexual orientation, sex life, behaviour or genetic background. Therefore do not volunteer this type of information.
Changes to Nacon’s privacy policy
We may make regular changes to Our privacy policy. We recommend that you check the privacy policy displayed on Our websites regularly. Accessing or using Our services after the privacy policy has been updated will be considered by Nacon an acceptance of the terms of the privacy policy, including its updates. The most recent version of the privacy policy will always be available on this page. The privacy policy amendment date is displayed at the bottom of the page.
Contact us
If you have any questions, requests, comments or complaints about this privacy policy, or if you feel Nacon fails or has failed to comply with it, do not hesitate to contact us.
Nacon’s email address: dpo@nacongaming.com
Last updated on: 01/08/2022