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actually figured it out, turns out my net provider is the cause. using mobile data/another wifi fixed it. thank you for your time anw!
That is indeed unusual. Sadly, there are no other solutions to this problem that I would be aware of. Could be the site’s scripting not working properly, possibly because of some compatibility issues on your side. The information I am getting is very limited, so I can’t really suggest anything, other than perhaps trying to tackle this puzzle on a different device.
From what you're telling me, it would seem that you (or possibly your partner) did not solve the Cyclum puzzle prior to attempting Metheus.
Please, read the "Basic Requirements" section carefully before you proceed with the puzzle. You have all the requirements listed there.