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I am not connected to the developer and this information was found by playing the game. I'm considering this guide as done, as of January 28, 2023. If you believe something is missing, please let me know in the comments.

This guide is to assist you in playing in Normal mode.

While the in game help is very good there are still a lot of things that you're going to want to know and I am here to guide you along the path.

Selections will be shown as follows:

Don't pick this one

One of the first things I ran into was wanting to start over and not being able to use the same name. This is due to the way the save game files are handled.

1. Right click Mystwood Manor in your Steam Client
   
2. Select Manage
   
3. Select Browse local files

This will open a File Explorer window.
Open the profile folder


Rename or delete the folder with the name you want to use.


Restart the game and you will be able to reuse the name you were using previously.

Julia will give you a brief tutorial on how to manage the hotel. You have $10,000 dollars to start.

Start off with the Lobby.


Click on the Renovate button and your lobby will be Renovated for the cost of 2,500 dollars.


All renovations are instant, other than the brief scene with Micky.

After the room is renovated you will see the upgrades that are available for that room.


You will notice the lock icon by the Buy button. This means that you cannot currently purchase this upgrade. The lock icon is universal through out the game, you are unable to perform a locked action for one reason or another.

Press the Planning button on the right hand side to return to the hotel layout.


Next drag and drop Julia from the Employees bar at the bottom to the Lobby. Notice that Julia's picture on the Employees bar changes from color to black and white. Employees in color are resting and employees in black and white are assigned a work location. This is how you assign employees to rooms.


Employees can only be assigned to rooms where they are able to work. Julia is the ONLY staff that can work the Lobby. Staff all have three rooms they are available to work.

Press the Play button in the lower right to proceed through the current time segment. There is no time limit for you to set up your employees or rooms, nothing happens until you press the Play button.


After you press the Play button you will select what you will do. Notice the I icon next to explore. This indicates that there is scene(s) available if you select that option. This will alert you to things that you will need to do. There may be multiple scenes available, so choose wisely. Some scenes are related to time of day, other scenes are related to character locations.


Once you select the Explore option you will see that there is a scene with Isabella available. Additional locations will be added throughout the game as you discover them. Click on Isabella to access the scene.


You will need to reassign Julia to the Lobby for the Afternoon. Subsequent days employees will return to the room they were assigned the previous day, for that time slice.

After you have checked in your first guest you will notice that you do not have the facilities that they require. As long as you have the money, this isn't an issue as you can renovate the room, or add the additional guest space, up to three guests per room, before you press the play button. You can hover over the Guest's icon to see which facility they want to use. Find the icon, for the guest activity, on your map for the current time of day and renovate that room. After you renovate the room and return to the Planning screen you will see that the guest has moved to the newly renovated room.


Now you need to assign Julia to the Kitchen to cook for the guest and then press the Play button.

Now you decide what you are going to do while Julia cooks for your guest. Select the Explore option. Where you can explore is affected by the time of day. Go to Isabella's now that it is the Evening. Talk to Isabella and after you are done select the "I think it's time for me to leave." option to end the scene.

After you start servicing guests you will need to start maintaining your hotel. The first maintenance you will need to do is Housekeeping. Failing to maintain your hotel will result in rooms being unavailable until maintenance is complete. Renovate the Housekeeping room.

Since you don't have any more available rooms you don't need Julia in the lobby. Move her to Housekeeping for the Morning. Press the Play button. You will now see that you have two available scenes, one with your guest and one in the Explore section. This will frequently happen and you will need to decide which scene to start. Some scenes depend on the time of day, others on people in specific locations, and others are just until you play the scene. You can always save your game and then play the other selection if you would like. In this case I recommend selecting the Check on guest scene as your guest is only here for two days, Mystwood Manor will be here the rest of the game.


Since you only have one guest it is easy to determine who has the scene, when you have multiple guests, or employees with scenes, you will again need to decide which one to view.

Now Julia's introduction is over. Move Julia to the Kitchen to take care of your guest, then press the Play button. You'll see that the Mystwood Manor scene is still available in the Explore section. You can now do that scene.

If you skipped the introduction you will have a random Tarot card in your inventory. Go to the Staff Section and then the Inventory page for your character and try to equip a card by pressing the select button at one of the card slots. If you don't see an available card repeat this process for one of the staff.

Every Sunday night you will have to pay your employees. This is what caused me to restart the first time as I didn't have the $200 available to pay Amber. Technically you employ your staff on a week by week basis, but I found it much easier to just hire them all every Sunday night.

You can see the weekly cost for a staffer by looking at their Profile tab in the Staff section. This cost will increase when they level up. There are multiple ways to reduce staff costs, Traits, Tarot Cards, and Items.


After you have the Lake on your map Explore the General store and purchase the Fishing Rod for $750. This will allow you to go fishing in the lake. There will not be scene indicator showing that you need to go fishing.

On Day 006 or later Explore the lake at night.

Don't go

You will earn the Attuned trait which earn you the hidden Attuned achievement and when your Destiny points exceed the limit they will be stored for future use, rather than lost.

Continue fishing the Lake in the morning and afternoon until you get Libby's bonus scene. If you do not have all of the items in the chart in the Lake section you will want to continue fishing until you have them all, with the exception of the Bronze Spider, since you can't catch it until after you have the "Cracking the Case" achievement.

Time to explore the Mystwood Manor. Similar to fishing you will find items that will help your staff.

At night you don't have to take care of guests, so there is no planning phase. You will just have your options to deal with. Normally there will be a scene icon if there is something specific you should/can do.

When you explore Mystwood Manor you can find objects that will assist your staff. These finds are random, so you will need to keep searching until you find them all.

Each of your successful guest stays will reward you with reputation, shown in the upper left corner.


When the bubble fills your hotel will move to the next level. Leveling your hotel will trigger a number of events and abilities.

You can now also increase your guest level. I do not recommend increasing your guest level until you have all of the guests as VIPs for the current level. The guest level cannot be set higher than Julia's Lobby level or the hotel level, whichever is lower. I recommend not switching your guest level until you have all of the available guests as VIPs for the current level. Additionally guests will expect different amenities at higher levels. If the amenity is not available you will fail that guest interaction. So, make sure you have the money to renovate the new area, and pay your staff.


When your hotel reaches level 2. Mr. Harris from the bank will stop by to let you know that money is owed on the hotel. The amount owed is $200,000, though I wasn't able to find this out in the game, just had to save up money until I could pay it.

This is when things really start happening.

When your hotel gets to Level 3 Julia will tell you to go talk to Richard and Libby at the Royal Stag. When you talk to them they offer to lend you Amanda to train your staff. Amanda will train in the mornings Monday through Friday. Amanda will increase the trainee's lowest score. There is also a training photo for the gallery for each woman. Amanda cannot train above the next hotel level. So, while staff can work and gain higher levels they will not learn anything from Amanda once their level is the one above the hotel. So, when you hotel is level 3, staff can train with Amanda to level 4, but not level 5.

Kay will come to you because she's sick. When you call for a doctor Laura, a nurse arrives, and so does Micky. Micky offers to renovate the Healthcare room for you at no cost, he will stop at nothing for his little girl. Renovate the Healthcare room and then Laura will join your staff. You will now also have a Healthcare score to manage, just like your Housekeeping and Maintenance scores. You will need to put both Laura and Kay in the Healthcare room so that Kay gets better. Kay will be unable to work, and your maintenance score will continue to drop, until she gets the Healthcare she needs.

When you go to the Forest Queen you will meet and hire Annika.

In addition to exploring the Mystwood Manor for scene requirements you can explore the Manor to find helpful items for your staff.

Here is the recommended room renovation order.

The first room you will renovate is the Lobby. Julia is the ONLY employee who can work the Lobby.


Available upgrades:

The second room you will renovate is the Kitchen, guests have to eat. Julia and Kay are your Kitchen staff.


Available upgrades:

Housekeeping is the third room that you will need to renovate. Housekeeping is used to keep the hotel clean. Julia and Amber can be assigned to Housekeeping.



When your housekeeping score drops too low, 60%, facilities will be unavailable until you assign someone to clean.



The Restaurant requires two staff to operate, one in the Kitchen and one in the Restaurant. Amber and Riley can work in the Restaurant.


Available upgrades:

Amber and Kaye can work in the Bar


Available upgrades:

Riley and Annika can work in the Sauna. After you build the Sauna you will be informed that now you need to perform Maintenance. Micky has just the person for you, his daughter Kay. Micky will renovate the Maintenance room for nothing if you hire Kay to be your Maintenance person. Both the Sauna and the Maintenance room can be renovated in the same turn. Kay will start the day after you renovate the Maintenance room.


Available upgrades:

After you build the Sauna, you will need to start maintaining the hotel. The good news is the Micky will renovate the Maintenance room for free...all you have to do is hire his daughter.



Available upgrades:


Available upgrades:

Each additional room will cost double the previous room, other than that they are identical. Before renovating this room ensure that you have enough money to pay your staff Sunday Night.

To access the Guest rooms select the 2nd button and then the Second Guest Room.



Available upgrades:

After the hotel reaches Level 3 you talk to Richard and Libby and they offer to loan you Amanda, their trainer, for the morning, Monday through Friday. You need to renovate the Study before Amanda will show up.

Available upgrades:

After you renovate the Office you will be able to be productive instead of just "Doing Nothing"


Available upgrades:

After the Office is renovated the "Do Nothing" option will be replaced with Office.


When you select the Office option you will have two additional options available, initially.


After you purchase the Champagne cooler you will have a third option Champagne

If the Champagne option is locked you either do not have a guest with a strike, or you have already used it that day.


If the Champagne option is not locked you have at least one guest with a strike.


If you select the Champagne option you will see all of your guests. Guests without a lock have strikes. The number of Xs on their portrait tells you how many strikes they have, one or two. Select the guest you want to deliver the Champagne.


After your guest receives the Champagne a strike will drop. If they had one strike they will show a locked status. If they had two strikes they will now show only one.



The pool is tied to a lot of events, so you probably want to do it before you do the Security office.
You can delay renovating the pool for a while and still host level 4 guests by either not checking in guests who want to use the pool or by accepting guests who want to use the pool for two nights. You will automatically fail when they want to use the pool, but as long as you can provide for them the rest of the time, they will still pay you.


Available upgrades:

After you renovate Security Hana will immediately join your staff. It will now also add a Security score you will need to maintain, like the housekeeping, maintenance, and healthcare.


Available upgrades:

You have to advance Annika's relationship to the second scene in Tier 4 to be able to renovate the Yoga Studio. Annika and Catalina can work in the Yoga Studio


Available upgrades:

This is the last renovation you will do, and the most expensive. Like the Restaurant, the Club requires two staff to operate, one in the Bar and one in the Club.

After you renovate the club you will be able to explore Town and hire Catalina. Hana and Catalina can work in the Club.


Available upgrades:

Go Exploring to the Royal Stag, day 5 or later. You will meet Libby, Richard's wife. She tells you about the Lake and it is added to your map. After you have the Lake on your map visit the General store to purchase a fishing pole for $750. Make sure you have enough money left over to pay your staff on Sunday night.

Now you will be able to go fishing at the lake in the morning and afternoon. Catching something at the lake is a random occurrence, so you won't catch something every time. Once you get Libby's bonus scene you can stop fishing for a while, unless you do not have all of the item in the chart below.

On Day 006 or later Explore the lake at night.

Don't go

You will earn the Attuned trait which earn you the hidden Attuned achievement and when your Destiny points exceed the limit they will be stored for future use, rather than lost.

You can explore the woods in the Morning and Afternoon.

As you walk through the woods you will hear the sound of snoring.

Try to sneak past him
Go the other way

Run away

About himself?
Leave

Pink - Expands your mind, allowing you to see infinite possibilities - $1,000 (Reroll Traits per shift)
Red - Make you forget one of your bad habits - $2,500 (Forgets a bad habit)
Purple - Make you forget ...almost...everything - $5,000 (Resets Staff Traits)

Once you have found Fizwill you will be able to visit him again in the woods. There is an achievement for having all three pills in your inventory.


If you have purchased the Flashlight from the General store you will be able to explore the cave.

Leave

The crown (Found Exploring the Woods) goes on the Left statue.
The spider goes on the center statue. (The spider can only be fished from the lake after you complete "Cracking the Case")
The bronze rectangle goes on the right statue. (Found Exploring Isabella's)

Once all three pieces are in place you will receive a stone figure of a naked woman.


Equipping the Stone Figure will allow you to claim the Tier 5 reward. Which will show as a Star after the 5.


After your hotel is Level 3 continue to exploring the woods. You will eventually find a Crown on a pedestal.


This crown goes on the left statue in the cave. We just need two more pieces.

Like Fizwill and the cave, once you find the well you will be able to return to it in the Morning or Afternoon.

Leave

Lower the bucket
Leave

Artis aurea Votum Fama uel fatum

Translates to Art's Golden Wish Fame or Fate (per Google Translate)

Examine the inscription
Lower the bucket

After you have read the inscription you can talk to Orville Nestor about it. He will tell you that it translates to "Trade gold for a wish of fame or fate"

After you talk to Orville Nestor the option to Examine the inscription will be replaced with Put some money into the bucket.

Now you have to select how much money to put in.


After you put the money in the bucket select the Lower the bucket option.

Concessimus - We conceded

Fama uel Fatum - Fate or Fame

If you select Fama your hotel Reputation will be increased the number of points based upon how much money you put in the bucket.

If you select Fatum your Destiny points will be increased by the number of points based upon how much money you put in the buck. 100 points is one Destiny card level.

The General store stocks the following items. You can only purchase one of each item.

During the morning or afternoon, day 4 or later, explore Isabella's cottage. You will find a small bronze rectangle.

This goes on the right statue in the Cave. The statue quest cannot be completed until you have completed "Cracking the Case"

You will receive a message in the evening when your Destiny Points are maxed out that you should go visit Isabella. I highly recommend leaving this message on, even if you have the Attuned trait (from exploring the Lake at night), just to remind you that you need to go get Tarot Cards.



You can visit Isabella in the evening, or at night if you want to put it off to do something else.

Select

You can then select the tier of card that you want to get. Higher tier cards have better bonuses, but cost more Destiny points. I recommend starting with the Level 3 cards and use your redraws until you get The Seer, which allows you three additional redraws, this will allow you to "search" for the cards you want. Next I'd recommend Level 2 cards to get The Builder, this card is good early, but worthless later. After that you can focus on the staff cards you want.

There are 57 Tarot Cards to collect 22 for the main character and 35 for the staff. You will get three random cards from the select tier to choose from.

When the card is revealed there will be a color that goes with it. The colors from low to high are as follows.

1. White
   
2. Green
   
3. Blue
   
4. Violet
   
5. Gold

So, even though all of the cards are from the same tier, some cards in the tier are better than others.

In order to collect all of the cards you will need to continue playing, and not complete the game. Collecting all of the cards is worth two achievements, Card Shark and In the cards (requires you to visit Isabella one more time after you have all of the cards).

When you are almost out of cards in a level you will start drawing The Myst to fill the open slots.

When a guest comes to check in you can see important information about the guest.

1. Guest's Name
   
2. Guest Level
   The Guest Level is controlled by Julia and the Hotel level. You can change the Guest Level in the Lobby, but it can only be as high as the lowest value of Julia's and the Hotel. So if Julia is level 3, but the Hotel is only level 2, the highest level guest you can have would be level 2. Higher level guests also have higher satisfaction and amenities requirements.
   
3. How much you will make for a successful stay
   This can assist you in determining which guest to check in, if you have upgraded your lobby you will be able to select from more than one guest.
   
4. How many Destiny points you will earn
   Destiny points are used to purchase tarot cards from Isabella, in the Evening or at Night. Personally I don't pay attention to this stat, money is the most important thing, the rest will come in time.
   
5. How many Reputation points you will earn. Personally I don't pay attention to this stat, money is the most important thing, the rest will come in time.
   Reputation points will increase your progress to the next hotel level.
   
6. The number of nights they will be staying
   Early in the game all Guests stay two nights. Later on in the game, after you have leveled up your hotel they will stay up to a maximum of four (4) days.
   
7. How rare or valuable the guest is
   As there are a set number of guests I did not find this to be of much value.
   
8. The acceptable service level
   This is the service level you must reach for them to be satisfied with the service. You can fail up to three times during the guest's stay and still get paid. The third time you fail to satisfy the guest they will leave and you will not be paid. If you do not fail during their stay they will gain VIP status. VIP status means they will be automatically taken care of for hotel activities and you won't have to manually select what they want.
   
9. The activities they will be engaging in while they are at the hotel.
   This is important, especially when you select to serve higher level guests. You must have the activities available for the guest or you will automatically dissatisfy them every time they want to do that activity. You will be able to not check in guests where you do not have the correct renovations completed, or you if they are only doing the activity once a day and staying for two days you can still get paid if you satisfy them while they are doing their other activities.
   
   
   VIP Status
   Once you have satisfied a guest for their entire stay they will gain VIP status
   
   
   VIP status means that you will not have to manually service them.
   
   
   Guest Scenes
   When there is a scene with Guests you must complete the scene before you can get to the next scene with that person. So, any time there is an option to Talk to them, that is the option to select. The results of the scene are predetermined, so you will have to select the correct answers to successfully complete the scene.
   
   You can view each character's next scene on the Progress tab. The I button will inform you what you need to do to access the scene.
   
   
   Karen McQueen
   
   
   
   What's in a name?
   Scene Number

   Scene Name

   Scene Requirements

   Dialog Choices

   Scene 1

   Ms. McQueen

   Check on her

   Karen gains the "Entitled" trait. The Entitled trait increases the required satisfaction by 10%

   Scene 2

   Loud

   Check on her
   (Requires Karen to be at least guest level 2.)

   Whoever you select to deal with Karen will earn the Assistant manager trait (Staff member will never fail customer interactions with entitles guests)

   Scene 3

   Condescending

   Check on her
   (Requires Karen to be at least guest level 3)
   (Requires Martin to be staying at the Manor)

   Whoever you select to deal with Karen will earn the Flirt trait (Increases guest satisfaction by 5% for male guests). I'd recommend either Riley or Annika as all of their work locations are customer facing.

   Scene 4

   Resentful

   Check on her.
   (Requires Karen to be at least guest level 4)
   (Requires Denise to be staying at the Manor)

   Whoever you select to deal with Karen will earn the Flatterer trait (Increases guest satisfaction by 5% for female guests). I'd recommend Riley or Annika as all of their work locations are customer facing.

   Scene 5

   Call me Karen

   Check on her.
   (Requires Karen to be at least guest level 5)

   Karen loses her "Entitled" trait and it is replaced by Generous (This guest is willing to pay substantially more for staying at your hotel.
   
   
   Jim Dalson
   
   
   
   A betting man
   Scene Number

   Scene Name

   Scene Requirements

   Dialog Choices

   Scene 1

   A friendly wager

   Check on him when he is at the bar

   N/A

   Scene 2

   On the house

   Check on him when he is in the restaurant.
   (Requires Jim to be at least guest level 2)

   New York
   

   Tokyo

   Amsterdam
   
   London
   

   Delhi

   Mexico City
   
   

   Shanghai

   Berlin
   Beijing

   Scene 3

   The real deal

   Check on him when he is in the gym
   (Requires $5,000 dollars to wager)

   Mariah Carey
   

   Elvis Presley

   U2
   
   

   The Beatles

   Eminem
   Metallica
   
   Shaggy
   Queen
   

   Michael Jackson

   Scene 4

   Upping the ante

   Check on him when he is at the pool
   (Requires Jim to be at least guest level 4)
   (Requires $10,000 dollars to wager)

   Avengers Age of Ultron
   Avengers: Infinity wars
   

   Avengers: Endgame

   
   

   Avatar

   The Lion King
   Frozen
   
   

   Titanic

   Skyfall
   Jurassic World

   Scene 5

   High stakes

   Check on him when he is at the club
   (Requires Jim to be at least guest level 5)
   (Requires $20,000)

   Rolls-Royce Cullinan
   BMW 3-series
   

   Volkswagen Golf

   
   Nissan Rogue
   Honda Civic
   

   Toyota Corolla

   
   Dodge Grand Caravan
   

   Ford F-Series

   Chevrolet Impala
   
   

A historian who knows the story of Mystwood.



Diego is an "Influencer" and son of Miguel Alvarez and Sofia Fernandez.




A very successful fantasy novel writer.




Denise is the widow of business mogul, Monty Farrow, she is still grieving his passing.



This politician is the husband of Sofia Fernandez and the father of Diego Alvarez

The church has sent Sister Nora Walsh to Mystwood to investigate the rumors about magical spirits in the woods.



A movie star, Sofia is the wife of Miguel Alvarez and the mother of Diego Alvarez.



Mischa is the owner of the lingerie store in Mystwood. You will meet her when you are working on Catalina's Tier 5 scenes and invite her to stay at the hotel.

Mischa is your most difficult guest. At guest level 5 she expects nothing less than perfection. If you want to get her to VIP status she will require your undivided attention.

Until a Guest is a VIP for their current level you will need to manually attend to them. They will tell you what they want and you will need to select the correct option. This is simple for the first level as they will tell you exactly what they want. As the levels increase they will ask for something and you will have to select the correct item from your three available options. You can use the charts below for the correct selections.

Additionally you can use The Fortune Teller tarot card to let you know the correct selection. The Fortune Teller is a Level 3 card and must be equipped to work.



This applies both to the Kitchen and the Restaurant

As the guest levels progress their request are more vague and you have to decipher what they are asking for. After they are VIPs they will automatically be serviced.

This applies both to the Kitchen and the Restaurant

As the guest levels progress their request are more vague and you have to decipher what they are asking for. After they are VIPs they will automatically be serviced.

This applies both to the Kitchen and the Restaurant

As the guest levels progress their request are more vague and you have to decipher what they are asking for. After they are VIPs they will automatically be serviced.

This applies both to the Kitchen and the Restaurant

As the guest levels progress their request are more vague and you have to decipher what they are asking for. After they are VIPs they will automatically be serviced.

This applies both to the Kitchen and the Restaurant

The main character also has their own scenes. These are divided into different sections.




You will receive the Cracking the Case achievement.

You will now be able to fish the bronze spider out of the lake.
When you return to the hotel you will receive an envelope with a card "Happy Halloween. From Faerin". Equipping this card will allow you to view the staff's Halloween Costumes.

Select the woman from the Staff section and then select the Pumpkin.

When there is a scene with Staff you must complete the scene before you can get to the next scene with that person. Some scenes require you to select specific options, please see that character for which options to select. The results of the scene are predetermined, so you will have to select the correct answers to successfully complete the scene. You can view each character's next scene on the Progress tab. The I button will inform you what you need to do to access the scene.

After you complete a series on a Tier you will also need to match the Hotel level (1 in the image below) and the Staff level (2 in the image below). After all the requirements have been met you can press the Claim button (3 in the image below) to advance to the next Tier.


A character will not level until all three of their skills have been leveled up. When a character levels up they will gain a Trait, as indicated by the Yellow triangle after Traits. The number in the parentheses is the number of traits they have to be selected.


You will be given three traits to select from, along with the option to decide later.


Traits with a gold star are specific to that character and are normally much better than the other options. You can hover over the traits to see what the benefits of the traits are. Select the traits that you believe best serve your play style.

I'm a big fan of the Underpaid trait. Two of the traits I don't pick are the additional energy when napping and the experience traits.


If you have also leveled up the hotel and completed the scenes in the current tier you may be able to claim the reward, which also unlocks the next tier. The reward is a more revealing uniform.

You can change the items that each member of your staff is using each time segment, with the exception of the night segment. This allows you to "cater" to a specific user if they are in danger of getting a third strike or you want to ensure that they become a VIP.

Go to the Staff screen


Select the staff member you want to equip


Switch to the Inventory tab and select if you want to equip an Item or a Card


Assigned items will show the portrait of the staff member assigned the item or card



Just click on the item you want to assign and it will be assigned to the current staff member. You do not need to unassign the item or card if it is currently in use.

Pressing the X in the upper left will unassign the currently assigned item in that slot.

Pressing the Cancel button in the center of the bottom of the screen will cancel the change.

Julia was your father's girlfriend, before he died. She stayed on with you at the hotel after his death.

Julia's default trait is Supportive, she works for free. Julia is the ONLY staff member that can staff the Lobby. Julia can also work in Housekeeping or the Kitchen.

Amber was your next door neighbor growing up. Your father let her stay with you when her parents went on business trips, which was frequently. Her parents moved to Europe during her senior year and your father let her stay with you to finish up school. That was a year ago. She moved with your family to Mystwood Manor.

Amber can work in the Bar, Housekeeping, or the Restaurant.

Riley is Amber's best friend and has always been very flirty with you.

Amber becomes a member of the Staff on the Monday following the week that the hotel becomes level 2.

Riley is available to work in the Restaurant, Fitness, and Sauna.

Kay is Micky's daughter. She will come to work with you after the Maintenance room is renovated. The Maintenance room is required after you build the Sauna, both can be built in the same phase.

Kay is the ONLY staff that can do Maintenance. Kay can also work in the Bar and Cook.

Laura is a nurse who was recently laid off from her job. You offer to hire her to keep your staff healthy. Micky is even willing to renovate the Healthcare room at no cost for you.

Laura is the ONLY staff member able to work in Healthcare. She is also able to work the Massage Parlor and the Pool.

Annika is a carefree Scandinavian girl. She was a little too rough around the edges to be hired by the Forest Queen, but you're sure she'll fit right in at Mystwood Manor.

Aninika can work in the Gym, Sauna, or Yoga Studio. You will be required to progress through Annika's story in order to open the Yoga Studio.

Hana is a mercenary who has offered to provide security for your hotel. She will start working for you after you renovate the Security Office.

In addition to providing Security she can also work in the Massage Parlor or the Club.

After you renovate the Club you will be prompted to Explore the Town where you will run into Catalina, or more accurately she will run into you. Catalina is a Dancer who will work in the Club, Pool, and Yoga Studio.

Screenshots taken and marked up with Greenshot[getgreenshot.org], a powerful free screenshot tool.