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Dungeon Defenders > 指南 > Smoothie 的指南
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Lost Account Data / Wiped Heroes on Ranked
由 Smoothie 和其他 1 人合作完成
Since this issue always shows up.

If you lose your data, you can enter the information needed on this google form and as soon as the data is recovered by a CG employee you'll get a message back from someone who has access to the sheet

When your data is lost / wiped, you should not login into the game until you hear back about it. The more times you log to check if it's back, the higher the chance of it becoming unrecoverable

https://docs.google.com/forms/d/e/1FAIpQLScjK4sQ-qgCfanW7-_Uxn-G_TFq8qciUsODa8PsJPsskutUow/viewform?usp=send_form
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创建者
Thales
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Smoothie
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类型: 成就, 角色, 职业, 合作, 游戏模式, 基本游戏玩法, 多人游戏, 攻略
Languages: 英语
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更新日期
2022 年 11 月 10 日 下午 7:44
2023 年 3 月 22 日 下午 6:28
377 不重复访客数
7 当前收藏人数
指南索引
总览
What should you do? 
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What should you do?
If you open ranked and this is what you see:

You should close the game as soon as you can. Don't make any characters, don't go into your tavern. Just close the game and enter in contact with the forms below:

https://docs.google.com/forms/d/e/1FAIpQLScjK4sQ-qgCfanW7-_Uxn-G_TFq8qciUsODa8PsJPsskutUow/viewform

After your data is restored by a Chromatic Games employee, you'll hear back about it, usually by Thales or Escev.
This might take some time, but you should be patient. The less times you open your game, the higher the chance that your save data gets restored
2 条留言
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Manyu 2023 年 3 月 23 日 上午 12:59 
Wow all of a sudden all my characters are back, what a magical guide
Escev 2022 年 11 月 10 日 下午 7:46 
Super good Guide very helpful!