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I have been fighting with Steam support for a while now regarding that Tropico 3 purchase that went on sale for $6.00 and "magically" it was $20 (usd) at checkout. According to support, I purchased it one hour after the sale ended. Which is ♥♥♥♥♥♥♥♥ because if I had taken a screen shot during that period, I would have been able to prove otherwise.
Anyhow, there is essentially two choices. You can either pay the difference of $14 (USD) or Steam support will refund me the total amount and the game will get pulled off your account. Their system is automated and there is no way they can pay me the difference.
I'm really sorry about this. If you wish to further discuss this, send me a PM on NeoGAF.com (ID: BloodySinner).
Thanks!
Tā kā saņem!