hello,pls gelp me!! my friends banned,trouble on server and they were physically unable to enter, my nick: -1adno, nick friends: pRom_ and JlocT

Hey!
Can u help me with a ticket on faceit.
I would like to understand something.
With many thanks

can u help me?

dana pls add me i need help with faceit account

˛. (´• ̮•)*.。*/♫.♫\*˛.* ˛ _Π_____.* , * . * . ˛* ˛*
.°( . • . ) ˛°./• '♫ ' •\.˛*./______/~＼*. ˛*.。˛* ˛.*。
*(...'•'.. ) *˛╬╬╬╬╬˛°.｜田田 ｜門｜╬╬╬╬╬*˚ .˛
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│╱◥█◣║∩∩∩ ║◥█▓ ▓█
๑۩๑๑۩๑๑۩๑๑۩๑๑۩๑๑۩๑๑۩
Pt. Ce-a ma-i de treaba Profesoara !

dana can u addme 4 fast talk? tyy