With over 11 years of experience in the gaming industry, I have built a strong foundation in Quality Assurance, Public Relations and Customer Support.

My career began at Ubisoft Montréal, where I volunteered for The Mighty Quest for Epic Loot, assisting players with technical issues and gameplay questions. This experience led to further opportunities, including roles as a Community Moderator at United Front Games for Triad Wars, Hi-Rez Studios for Paladins, and astragon Entertainment for Bus Simulator 18. Most recently, I served as the German-speaking Community Manager at Bluespy Studios for Toy Shire.

Throughout my career, I have developed a reputation for professionalism, strong communication skills, and a deep understanding of both community dynamics and QA processes. I am particularly skilled at bridging the gap between developers and players, ensuring a positive and supportive environment. My experience managing both English and German-speaking communities has been instrumental in driving engagement and improving player satisfaction.

Recommendations from my former supervisors, available on my profile, attest to my contributions and work ethic. Developers and publishers can trust my expertise to foster meaningful community relationships and provide valuable feedback that enhances both player experience and game quality.

You can find out more about me at the following link:

https://www.linkedin.com/in/mauricefreund