BUYER BEWARE!!
Don't buy this game the support team is not at all helpful. Game looks and runs great , except all the in game text, including the menu for setup and control of game functions has missing letters, random blank spaces instead of the letters to make it readable. After several emails detailing my problem and providing dxdiag.txt and full listing of all hardware and software drivers and versions (all the latest available besides the betas) i was advised to update my up to date drivers, or maybe delete and reinstall the game or ask for a refund from whom i purchased the game. First the do not read the emails i sent wit all the information or are to stupid to understand the information provided. Since i proved i had the latest drivers and the game was running fine except for the test issue. is a truely sad fact that customer support is a joke. i sent them all the information and herad back this
On 3/10/2014 2:37 PM, support_na_cs@square-enix.com wrote:
> Thank you for contacting SQUARE ENIX support,
> We apologize for the trouble you are having playing this title. We recommend first and foremost to guarantee your machine meets the minimum (or ideally the recommended) computer specs.
>
> Minimum System Requirements
> o OS: Microsoft Windows Vista Service Pack 2
> o CPU: High-Performance dual core CPR or quad core CPU
> o Memory: 4 GB
> o Graphics Card: AMD Radeon 4800 series / NVIDIA(R) GTS 250
> o DirectX: DirectX 10
> o HDD/SSD: 20GB
>
> Recomended System Requirements
> o OS: Microsoft Windows 7 or 8
> o CPU: AMD FX 8000 series or better / Intel Quad i7 Core CPU
> o Memory: 4+ GB
> o Graphics Card: AMD Radeon R9 series or better / NVIDIA(R) GTX 660 series or better
> o DirectX: DirectX 11
> o HDD/SSD: 20GB
>
> If your machine does not meet these requirements, we cannot guarantee performance with your system.
>
> If you meet these specs and still having a problem, I'd like you to please Click on Start, and click on Run. At the run line type in dxdiag, and hit OK Click "Save all information" (in the Dxdiag window) and save it to a TXT file. Copy all that information and reply to this e-mail with it. Please also include all details involved with the problem for investigation on our end. We apologize for the trouble. We will contact you back via e-mail once we have any updates on our end. I apologize I'm unable to offer you a direct resolution today.
>
> If you would like to seek a refund, we apologize you are unhappy with the product. To receive a refund you will need to speak with your retailer, if you had purchased via the Square Enix Online Store, you may contact Digital Ricer directly at 1-866-585-3251. If you purchased through Steam, please contact Steam support at http://support.steampowered.com for refund requests.
> Thank you for contacting the SQUARE ENIX Support Center.
> ___________
> For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
>
>
>
>
Game runs fine and looks good, but all the text in the game including the setup menu has random missing letters such that the word options would appear as " pt o s" and press (h) to as "p e (h o" and the like through out the game, frame rates average 25 at 1920X1080 with mid range settings. Dxdiag info below from both 64 bit and 32 bit checks.

------------------
System Information 64 bit check
------------------
Time of this report: 3/10/2014, 23:55:06
Machine name: HOTDOG
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 11/14/12 20:42:50 Ver: 04.06.05
Processor: AMD Phenom(tm) II X4 975 Processor (4 CPUs), ~3.9GHz
Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
Page File: 3438MB used, 12773MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6739)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_24411462&REV_00
Display Memory: 1723 MB
Dedicated Memory: 2022 MB
Shared Memory: 3797 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: H233H (Analog)
Monitor Model: H233H
Monitor Id: ACR00E3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.251.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2013 16:01:52, 1318552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2479-11CF-0D73-4B04BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6739
SubSys ID: 0x24411462
Revision ID: 0x0000

BUYER BEWARE!! Don't buy this game the support team is not at all helpful. Game looks and runs great , except all the in game text, including the menu for setup and control of game functions has missing letters, random blank spaces instead of the letters to make it readable. After several emails detailing my problem and providing dxdiag.txt and full listing of all hardware and software drivers and versions (all the latest available besides the betas) i was advised to update my up to date drivers, or maybe delete and reinstall the game or ask for a refund from whom i purchased the game. First the do not read the emails i sent wit all the information or are to stupid to understand the information provided. Since i proved i had the latest drivers and the game was running fine except for the test issue. is a truely sad fact that customer support is a joke. i sent them all the information and herad back this On 3/10/2014 2:37 PM, support_na_cs@square-enix.com wrote: > Thank you for contacting SQUARE ENIX support, > We apologize for the trouble you are having playing this title. We recommend first and foremost to guarantee your machine meets the minimum (or ideally the recommended) computer specs. > > Minimum System Requirements > o OS: Microsoft Windows Vista Service Pack 2 > o CPU: High-Performance dual core CPR or quad core CPU > o Memory: 4 GB > o Graphics Card: AMD Radeon 4800 series / NVIDIA(R) GTS 250 > o DirectX: DirectX 10 > o HDD/SSD: 20GB > > Recomended System Requirements > o OS: Microsoft Windows 7 or 8 > o CPU: AMD FX 8000 series or better / Intel Quad i7 Core CPU > o Memory: 4+ GB > o Graphics Card: AMD Radeon R9 series or better / NVIDIA(R) GTX 660 series or better > o DirectX: DirectX 11 > o HDD/SSD: 20GB > > If your machine does not meet these requirements, we cannot guarantee performance with your system. > > If you meet these specs and still having a problem, I'd like you to please Click on Start, and click on Run. At the run line type in dxdiag, and hit OK Click "Save all information" (in the Dxdiag window) and save it to a TXT file. Copy all that information and reply to this e-mail with it. Please also include all details involved with the problem for investigation on our end. We apologize for the trouble. We will contact you back via e-mail once we have any updates on our end. I apologize I'm unable to offer you a direct resolution today. > > If you would like to seek a refund, we apologize you are unhappy with the product. To receive a refund you will need to speak with your retailer, if you had purchased via the Square Enix Online Store, you may contact Digital Ricer directly at 1-866-585-3251. If you purchased through Steam, please contact Steam support at http://support.steampowered.com for refund requests. > Thank you for contacting the SQUARE ENIX Support Center. > ___________ > For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com. > > > > Game runs fine and looks good, but all the text in the game including the setup menu has random missing letters such that the word options would appear as " pt o s" and press (h) to as "p e (h o" and the like through out the game, frame rates average 25 at 1920X1080 with mid range settings. Dxdiag info below from both 64 bit and 32 bit checks. ------------------ System Information 64 bit check ------------------ Time of this report: 3/10/2014, 23:55:06 Machine name: HOTDOG Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: To be filled by O.E.M. System Model: To be filled by O.E.M. BIOS: BIOS Date: 11/14/12 20:42:50 Ver: 04.06.05 Processor: AMD Phenom(tm) II X4 975 Processor (4 CPUs), ~3.9GHz Memory: 8192MB RAM Available OS Memory: 8106MB RAM Page File: 3438MB used, 12773MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6739) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_24411462&REV_00 Display Memory: 1723 MB Dedicated Memory: 2022 MB Shared Memory: 3797 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: H233H (Analog) Monitor Model: H233H Monitor Id: ACR00E3 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1247 (English) Driver Version: 13.251.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 12/6/2013 16:01:52, 1318552 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2479-11CF-0D73-4B04BEC2C535} Vendor ID: 0x1002 Device ID: 0x6739 SubSys ID: 0x24411462 Revision ID: 0x0000