The Absence of PvE: The PvE mode was initially touted as one of the game's primary draws, offering a cooperative and narrative-driven experience to complement the game's PvP. Its omission is a major letdown, especially since it was a big selling point in pre-release promotions. Many players were eager for this fresh direction that could have differentiated Overwatch 2 from the first game. Instead, it feels like a major component was stripped away.

Lack of Transparency: This has been one of the major points of contention. Blizzard's silence surrounding the delay and eventual exclusion of the PvE mode only deepened the frustration. Fans who had trusted the developer's promises were left in the dark, and the absence of communication created an environment of mistrust. Transparency in game development—especially around delayed or canceled features—has become increasingly important, and in this case, it was lacking.

Minimal Improvements: While the transition to Overwatch 2 did bring some gameplay changes (like the switch to a 5v5 format and new maps), these adjustments didn't feel like the groundbreaking improvements that were promised. Many players felt that the sequel didn’t significantly innovate on the original formula, and instead felt more like a reskin of the first game with a few tweaks.

Rushed Release and Monetization: The general feeling among fans is that Overwatch 2 was pushed out prematurely, possibly due to external pressures (like the shift to a live-service model or financial goals). The introduction of battle passes and the heavy focus on monetization left players feeling that the game's direction was more profit-driven than fan-focused, which only added to the perception that Blizzard had sold out its original vision for the game.

Repetitive PvP: While Overwatch was built on the foundation of a dynamic PvP experience, the shift to 5v5 changed the meta, and many players found the pacing and overall balance to be unexciting. Without the PvE mode to break up the monotony, the game felt like it lacked enough fresh content to justify a sequel.

In the end, it’s clear that the game didn't meet the expectations set by its own marketing, and fans feel let down by the developers. There’s a significant difference between delivering on promises and simply making adjustments to a pre-existing formula. As it stands, Overwatch 2 struggles to carve out an identity distinct from its predecessor, and without the PvE experience that was promised, it’s hard for many players to justify continuing with the game.