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1. How long have you been using Uber© service for?
2. Have you ever been overcharged by Uber© application?
3. Were there any Uber© drivers, who behaved in an unprofessional or abusive manner during your ride?
4. Have you ever addressed any issues with application or service to Uber© customer service?
5. How would you rate the quality of Uber's© customer service?
6. How concerned about your issues were Uber's© customer service representatives?
7. Will you recommend Uber© to a friend or colleague?
8. How satisfied are you with Uber© overall?