unable to purchase for the achievement which if im honest, its not a good achievement to implement into a game at all as it forces people to make a purchase in order to get one achievement out of them all

I loaded Coin Eruption on my PC and played it there, almost got to level 100 when i got my laptop back. I installed and loaded it on the laptop (cloud save said its up to date) yet it started me from the very beginning... level 1. Unsure why it restarted me when there's meant to be cloud save....

"First Time Here!" didn't pop for me. Will it pop eventually and it's just a sync issue? Thanks in advance.

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Collected 11 gems to spend and went to buy a silver key since I had 2/3. When asked to confirm I selected no then re-selected the key. The gems were spent and no silver key was added. Not cool since this is the premium currency which essentially gets deleted. I play in windowed mode so I closed the window and relaunched to see if the inventory updated. It did not but all leveling progress is now gone....