Greetings, Rune Hunters.

UNDECEMBER will be undergoing a server patch on Feb. 6 (Thu) to address identified issues.

Please refer to the following information for details.

Feb. 6 Server Patch

1. Server Patch Schedule: Feb. 6 (Thu) 15:20 (UTC+9)
* The server patch will proceed without maintenance.
* The game will therefore be available to play while the server patch is underway.

2. Server Patch Details
- The issue where certain items' grades are displayed incorrectly when opening a preview of 'Puru's Valentine's Day Gift Box' item contents has been fixed.
- The issue where the notification pop-up window is incorrectly displayed upon Disassembling has been fixed.

3. To Note
- Please exit the game completely before logging in again for the patch to be applied.
- Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.

Please be advised that players may experience temporary disconnections while the patch is underway.
We will always strive to maintain the quality and reliability of our services.

Thank you.

Greetings, Rune Hunters.

Celebrating Valentine's Day, Puru has prepared a sweet, sweet event for you.

Which is, Puru's Valentine's Day Gift Event!
Please see below for more details.

◆ UNDECEMBER Puru's Valentine's Day Gift Event

■ Event Period
- After the Feb. 6 (Thu) maintenance - Until before the Mar. 6 (Thu) maintenance

■ Event Details
- You can obtain event items by chance when defeating certain monsters appearing in Acts and content during the event period.
● Defeating Valentine Puru monsters appearing in Acts, Chaos Dungeon, and Constellation of Time: Puru's Chocolate Piece
● Defeating Chaos Dungeon boss monster: Puru's Valentine's Day Gift Box
- You can use Puru's Chocolate Pieces at NPC Peve's 'Valentine's Day Event Shop' to purchase diverse items.
- You can get up to '10' Puru's Valentine's Day Gift Boxes every day, and up to '20' on Special Days.
※ You can get diverse items, including 'Star of Regression', according to chance if you use Puru's Valentine's Day Gift Box.

■ Puru's Valentine's Day Gift Box Contents
- You can get 1 of the following items according to chance if you use Puru's Valentine's Day Gift Box.
■ Valentine's Day Event Shop List
- You can use the Valentine's Day Event Shop via NPC Peve at Saluto or Town
- Puru's Chocolate Pieces are used as the currency to purchase items at the Event Shop.
■ Consumable Items Info
- You can gain diverse advantageous effects for a certain time upon using Chocolate of Life, Chocolate of Swiftness, and Chocolate of the Affluent.
■ Valentine's Day Unique Chest
- You can get a Unique Gear Chest according to chance if you use Valentine's Day Unique Chest.
※ The Gears that can be obtained from the Unique Chest are untradeable. (Can be unlocked with a Trading Key)
■ To Note
※ The event schedule and rewards may be subject to change.
※ The Special Days of this Event are Saturday and Sunday during the event period.
※ The Gear that can be obtained from [Exclusive] items and event chests are untradeable.
※ You will not be able to use the following event items once the Event ends after the Mar. 6 (Thu) maintenance, so please ensure that you use the items before then.
※ Event items that are not used will disappear after the Mar. 6 (Thu) maintenance.
- Puru's Chocolate Piece
- Puru's Valentine's Day Gift Box
- 3 Consumables at the Event Shop (Chocolate of Life, Chocolate of Swiftness, Chocolate of the Affluent)
※ Please make sure to not sell event items to the shop accidentally.
※ Event items may be given through other events.

We hope you enjoy your sweet Valentine's Day with this Event.

Thank you.

Greetings, Rune Hunters.

A new season of the Zodiac Pass,
where you can get various rewards and benefits through your journey with the new UNDECEMBER, has begun!

Enjoy your new adventures with the Zodiac Pass!
Please see below for more details. 

◆ Season Trials of Power Zodiac Pass 2
  A new Zodiac Pass is beginning!

■ Zodiac Pass 2 Period
- After the Feb. 6 (Thu) maintenance - Until before the Mar. 6 (Thu) maintenance (UTC+9)

■ What is the Zodiac Pass?
- By clearing Zodiac Pass missions, you can collect EXP and raise your Pass level. You can then obtain the various rewards corresponding to each level.
- Pass Rewards are available for up to Level 25, and you can only obtain rewards for each level once.
- You can purchase the Zodiac Pass in either Standard Mode or Season Mode from your account.
- For Zodiac Passes that are purchased in Season Mode, Pass missions, Rewards, and levels will be shared with all Season difficulty modes.
└ E.g. Playing in Standard Mode will not affect the Season Mode Pass.
■ Zodiac Pass Missions
 - You can check missions through the ‘Event’ icon in the game.
 - There are both Daily Missions and Season Missions.
 - Season Missions can only be cleared once during the Zodiac Pass period, and more Pass EXP can be obtained through them.
 - During the Zodiac Pass period, 5 Daily Missions will be given every day, and you can obtain Pass EXP by clearing them.
 - Daily Missions will be refreshed every day at 09:00 (UTC+9).
■ Zodiac Pass Rewards
 - Normal Rewards: Can be obtained when your Zodiac Pass Level increases.
 - Premium Rewards: Can be obtained when you purchase the Premium Pass and your Zodiac Pass Level increases.

[Standard]
[Season Mode]
■ Premium Pass Information
 - If you purchase the Premium Pass, you can receive Premium Rewards
 in addition to Normal Rewards when your Pass Level increases.
 - If you purchase the Premium Pass, special benefits will be applied during the Pass period.
● Alchemy Slot +1
● Alchemy Acceleration +50%
● Stardust of Oblivion (Zodiac free reset)
※ Premium Pass benefits are only granted to the mode in which you purchase the Pass (Standard/Season).
 - 1,180 Diamonds are required to activate the Premium Pass.
 - Your purchased Premium Pass and its benefits will only be valid during the Zodiac Pass 2 period.

■ To Note
※ The Zodiac Pass period and details may be subject to change.
※ Zodiac Pass missions, rewards, and levels are applied separately for Standard and Season Mode (but they are not separated for the difficulty modes within Season Mode).
※ [Exclusive] items and items obtained from [Exclusive] chests are untradeable.
※ Trials of Power Summon Ticket obtained from Gear Summon Ticket Selection Chests will be removed after the scheduled maintenance for the next season.
※ Lacrima that can be obtained from [Exclusive] Legendary Lacrima Random Chest does not receive bonus absorb rate.
※ You must purchase the Premium Pass in either Standard or Season Mode to purchase Premium Pass Rewards.
※ Premium Pass benefits are only applied to the Standard or Season Mode in which you purchase the pass. (E.g. If you purchase the Premium Pass in Season Mode, its benefits will only affect Season Characters)
※ You can see the contents of Chest items through View Info (i) button in the item’s tooltip in the game.
※ For more information on chances for chance-type items, please check the Notice of our official website.
※ Once the Zodiac Pass period ends, your level, activated benefits, and points will be reset and rewards changed.
※ If you have any activated level rewards, please claim them before the end of the period (before the Mar. 6 (Thu) 2025 maintenance).
※ The refund guidelines and terms of service are available within the game and FLOOR.
※ For inquiries about the product, please contact FLOOR Support.
※ These products may be resold in the same or similar format in the future.

Use the Zodiac Pass and add extra fun to your new journey!

Thank you.

Greetings, Rune Hunters.

A new Normal/Royal Monthly Attendance filled with various rewards will begin, along with the new UNDECEMBER!

Let the Attendance help you with your fresh new start, Rune Hunters!
Please see below for more details.

◆ Normal/Royal Monthly Attendance
A new Normal/Royal Monthly Attendance will be starting.
   
■ Normal/Royal Monthly Attendance Period
- After the Feb. 6 (Thu) maintenance - Mar. 6 (Thu) maintenance (UTC+9)

■ What is Normal/Royal Attendance?
- Normal/Royal Attendance allows you to earn rewards for 21 days by attending.
- You can obtain even more rewards by purchasing Royal Tickets.
- Royal Tickets can be purchased up to one day before the Royal Attendance ends.
- When you purchase a Royal Ticket, you can attend up to a day before the last attendance date by using Rubies.
- If you purchase a Royal Ticket partway through, you can receive the Royal Bonus rewards for the days you attended previously.
- Attendance will be integrated across accounts without distinguishing between Standard and Season.
- Any Attendance rewards not claimed by the end of the Attendance will be deleted.
   
■ How to Participate in the Normal/Royal Attendance
- You can participate via the screen that appears by clicking the [Attendance] button on the upper-right part of the screen.
- You can obtain the activated rewards by clicking the [Receive Reward] button.

■ Normal/Royal Attendance Rewards
■ Royal Attendance Rewards for Royal Tickets
■ To Note 
※ The period and details outlined above may be subject to change.
※ The attendance information is refreshed every day at 9:00 (UTC+9).
※ You must obtain your rewards directly yourself, and obtained rewards will be sent to your bag.
※ Trials of Power Summon Ticket obtained from Summon Ticket Selection Chests will be removed after the scheduled maintenance for the next season.
※ Please ensure that you obtain any activated level rewards before the period ends.
※ You can see the contents of Chest items through View Info (i) button in the item’s tooltip in the game.

Enjoy UNDECEMBER even more with the new attendance!
   
Thank you.

Greetings, Rune Hunters.  
    
We would like to inform you about the new products for sale and the changes in certain product's purchase limit after the Feb. 6 (Thu) 2025 update.
Please see below for more details about the products, or check out the [Paid Shop] in the game.

Please refer to the information below when using the Paid Shop.

◆ UNDECEMBER New Product and Package Sales
    
■ Purchase Product
- The products can be purchased with the [G Key] in the game or at the top right screen in the [Paid Shop].

■ New Product List
- The products listed below can be purchased until before the Mar. 6 (Thu) scheduled maintenance.
■ To Note
※ The sales period and some of the product contents may be subject to change.
※ You must have enough space in your Bag to receive the purchased products.
※ You can see the contents of Chest items through View Info (i) in the item's tooltip in the game.
※ For more information on chances for chance-type items, please check the ▶Notice [ud.floor.line.games]of our official website.   
※ The refund guidelines and terms of service are available within the game and FLOOR. [Refund Guidelines and Terms of Service][cs.line.games]
※ For inquiries about the product, please contact FLOOR Support. [Go to Support][cs.line.games]
※ These products may be resold in the same or similar format in the future.   

Thank you.    

Greetings, Rune Hunters.

We would like to inform you about the rewards distribution for the UNDECEMBER First Payment Event.

The 2st Round Reward of [UNDECEMBER First Payment Event] held until Feb. 5 (Wed) has been distributed.

※ [Link to UNDECEMBER First Payment Event][ud.floor.line.games]

Please see below for more details.

UNDECEMBER First Payment Event Reward Distribution

- Affected Users: Those who purchased an in-app product from the Paid Shop regardless of the price and obtained the purchased product from the Paid Shop Storage from Jan. 23 (Thu) 00:00 - Feb. 5 (Wed) 23:59 (UTC+9)

- Date sent: Feb. 6 (Thu) 10:00 (UTC+9)
※ Rewards are sent to your mailbox, and you must obtain your compensation directly.
※ Rare Skill Skin Selection Chests will be sent only to event participants via mail.
※ The event reward will be sent via mail once per account for both modes, and the mail will be stored for 30 days (720 hours).
 └ You can only obtain the reward from either Standard or Season Mode.
※ Skill Skin applies to your account upon purchase and can be used by any characters in any mode.

We hope you enjoy spending time with UNDECEMBER.

Thank you.

Greetings, Rune Hunters.

Maintenance has been completed and UNDECEMBER is now available to play.

Please refer to the following information for details.

Feb. 6 Scheduled Maintenance Completed

1. Completed Maintenance Schedule
: Feb. 6 (Thu) 07:30 - 12:00 11:43 (UTC+9)

2. Maintenance Details
1) Valentine's Day Event will be added
2) New Products and Packages in the Paid Shop will be added
3) Descent Raid Boss monsters' levels will be changed (from 115 to 125)
4) Improvements and other changes will be made

3. Maintenance Compensation
: Gemstone of Courage x 3,000
: Gold x 300,000
: Croco's Precious Fragment x 3
* You can claim the compensation from your mailbox after the Feb. 6 (Thu) maintenance until Feb. 6 (Thu) 23:59 (UTC+9).
* Maintenance compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
* Maintenance compensation can only be claimed by accounts created before the maintenance.
Compensation cannot be claimed by accounts that were created after the maintenance.
* The Zodiac Walker effect's duration is not affected during maintenance.

Thank you for waiting for the maintenance to be completed.

We will always strive to maintain the quality and reliability of our services.

Thank you.



======



Greetings, Rune Hunters.

We would like to inform you that UNDECEMBER will undergo scheduled maintenance on Feb. 6 (Thu) to provide even more reliable game services.

Please see below for more details on the maintenance schedule.

Feb. 6 Scheduled Maintenance

1. Maintenance Schedule
: Feb. 6 (Thu) 07:30 - 12:00 (UTC+9)

2. Maintenance Details
1) Valentine's Day Event will be added
2) New Products and Packages in the Paid Shop will be added
3) Descent Raid Boss monsters' levels will be changed (from 115 to 125)
4) Improvements and other changes will be made

3. To Note
■ The maintenance schedule may change depending on circumstances.
■ Gameplay will be unavailable during maintenance, so please exit the game in a safe zone before maintenance begins.
■ Please note that you will not be able to enter the Auction House, Constellation of Time, Chaos Dungeons, and Eunos Dungeons for 10 minutes before and after the patch.

We hope the information above will help you avoid any inconvenience as you play the game.

Thank you.

Greetings, Rune Hunters.

Issue where prices of certain packages for certain currencies in the Paid Shop were set higher than the intended prices on the Apple App Store has been found.

We sincerely apologize for the inconvenience caused by the issue, and please see below for the affected products and the measures taken.

Issue Regarding Payment In In-Game Paid Shop on iOS

■ Affected Product List
- Lunar New Year Essence Package
- Lunar New Year Charm Essence Package

■ Affected Currencies
- USD, VND, PHP, RUB

■ Additional Distribution of Diamonds
- For purchasers of the concerned products, additional Diamonds equivalent to the difference between the incorrect price and the correct price will be given.
● Lunar New Year Essence Package: Additional 222 Diamonds (Paid 215, Free 7)
● Lunar New Year Charm Essence Package: Additional 222 Diamonds (Paid 215, Free 7)
※ These Diamonds will not be sent via mail but will be added to the Diamonds you own.
※ This measure will not be applied to accounts to which the refund is given.

■ Inquiry
- If you have any further inquiries regarding the purchased products, please contact Support via the link below.

[Go to Support][cs.line.games]

We apologize again for the inconvenience this issue caused.
We will always strive to maintain the quality and reliability of our services.

Thank you.

Greetings, Rune Hunters.

We would like to inform you that the rewards for the UNDECEMBER Diamond Payback Event, held from Jan. 9 (Thu) 00:00 until Jan. 15 (Wed) 23:59 (UTC+9) have been sent.

Please see below for more details.

Rewards for the UNDECEMBER Diamond Payback Event

- Affected Users: Users who participated in the UNDECEMBER Diamond Payback Event
※ [Link to UNDECEMBER Diamond Payback Event][ud.floor.line.games]
- Distribution Date and Time: Jan. 31 (Fri) 13:00 (UTC+9)

※ Please note that the rewards have been sent and added directly to your account’s Diamond holdings.
※ You must log into the game again to view the sent rewards.
※ Bonus Diamonds given through the event will be free currency.

We hope you enjoy spending time with UNDECEMBER.

Thank you.